This is a two-part series. The prices below are include both sessions. Each session can also be attended individually by clicking on the links below.
Part I - Growing Your CDD Questionnaire for Onboarding Consumer Accounts
Friday, April 10th, 2015
The old song "getting to know you...getting to know all about you" is a familiar tune in the new Customer Due Diligence (CDD) environment. It might be phrased better "getting to know all you do". As we onboard customer accounts when we ask the base line questions for every consumer account, it seems that these questions lead to more questions. This program will focus on a fluid questionnaire that branches out as we get answers to certain questions. What more might you want to know if the customer is a nonresident alien, PEP, or Embassy person? What else might you want to know if the person is using high risk products and services? Part I focuses on consumer accounts and your CDD programs. For a complete description or to attend Part I only, CLICK HERE.
Part II - Growing Your CDD Questionnaire for Business Accounts
Friday, May 8th, 2015
It's all about the questions and answers you ask that will determine if you can bank a business. This program is designed to help you script out those business questions that will keep you in compliance and help you find a risk profile for a customer you can live with. We have been encouraged not to de-risk entire customer groups but instead to look at the customer itself and then determine if we have the resources to monitor these accounts. New proposed rules will regulate that we ask transactional questions related to the source of funds and purpose of the account. How to do that in a customer friendly way is now the question. You will learn how to build a fluid script that makes sense for your business customer and how to find the level of risk your institution can tolerate. For a complete description or to attend Part II only, CLICK HERE.
Who Should Attend?
BSA Officers, Branch Administration, Branch Operations, Compliance, Sales & Marketing, Training, New Accounts, Deposit Operations and all Branch Personnel.
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