This is part of a three-part webinar series on Branch Transformation. To view or purchase the entire series, click here.
If your financial institution is typical, you probably have more branches than you need, and the ones you have are too big. Moreover, based on expanded use of the virtual branch, branch visits are down, making your offices too empty. What can you do?
This series, presented by renowned ebanking and payments pioneer David Peterson, will examine opportunities and challenges with physical branches, profile financial institutions leading this change, and provide specific strategies to consider for your financial institution.
Session 2: Transforming Your Branch Operations and Staff
This session focuses on changes needed in branch activities to adapt to the transforming environment. We'll focus on three critical areas: consultative selling, education, and advanced problem-solving - and what it will take to transform your existing branch operations into strategic engagement centers.
- Three Key Branch Engagement Activities
- What to Do When Your Branch is Too Big
- Repurposing Your Branch Staff
Who Should Attend?
CEOs, EVPs, CFOs, Retail and Commercial Branch Managers, Branch frontline staff, and anyone interested in how to make their branches more relevant
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