For managers who want to take the next step in managing and motivating their staff, this dynamic two-hour webinar will raise the bar to help employees get up and going with new motivational ideas.
How do you encourage your employees to demonstrate professional maturity, excel at sales, and provide an exceptional customer service experience? Discover new best practice approaches using positive motivators and driving correction. Highlights include:
- Incentive programs that charm your employees
- Performance planning and tracking
- How do you get your employees to buy in through loss aversion?
- What is employee engagement?
Covered Topics:
- Defining a win
- Coaching and modeling excellence
- Having difficult conversations
- Creating an engaged employee
- Understanding motivation
Who Should Attend?
All managers in any financial institution including: teller supervisors, call center managers, customer service managers, branch managers and executive management. This program will allow participants to excel at Incentive and Motivation.
"I recommend that anyone in a leadership or management role take The Carrot and the Stick webinar." --Elizabeth P., First Security Trust and Savings Bank