All Recorded Events for BankWebinars

Federal Compliance School OnDemand with Live Streaming

Presented by Carl Pry
This event was recorded on Wednesday, November 4th, 2020.

Attend this Federal Compliance School via Live Streaming Video!

Related Topics: Compliance

Stream - Testing GTW

Presented by Honey Shelton
This event was recorded on Friday, July 31st, 2020.

This program will ramp up leadership skills and address critical supervisory issues necessary to become an extraordinary supervisor.

Related Topics: Lending, Compliance, Deposit Accounts, Human Resources, Management/Employee Development, COVID-19

Booster_Ondemand Webinar

Presented by Keith Monson
This event was recorded on Monday, June 1st, 2020.

Attend this Bank Secrecy Act Seminar via Live Streaming Video!

Related Topics: IRAs, Compliance, BSA, Risk Management/Legal, Safe Deposit

Stream - You're the New Supervisor! Fasten Your Seat Belt!

Presented by Honey Shelton
This event was recorded on Thursday, April 30th, 2020.

This program will ramp up leadership skills and address critical supervisory issues necessary to become an extraordinary supervisor.

Related Topics: Human Resources, Management/Employee Development, COVID-19, Compliance, Deposit Accounts

Compliance Rules for Commercial Loans Secured by Real Estate

Presented by Susan Costonis
This event was recorded on Saturday, March 14th, 2020.

Join this webinar to understand the application process and the requirements of applicable regulations in terms that are easy to understand.

Related Topics: Compliance, Lending

Excel Explained: Pivot Tables - Two-Part Series

Presented by David Ringstrom
This event was recorded on Friday, March 13th, 2020.

Practitioners will benefit from learning how to use Excel pivot tables to create accurate reports and manipulate data.

Related Topics: Computer Skills

FTC Endorsement Guides

Presented by Jack Holzknecht
This event was recorded on Wednesday, January 29th, 2020.

Endorsements can come from your customers, experts, and celebrities. Problems can result from unsupported claims and failure to include required disclosures, among others.

Related Topics: Compliance, Risk Management/Legal

Creating the Right ERM Program for YOUR Community Bank

Presented by Marci Malzahn
This event was recorded on Tuesday, January 28th, 2020.

Are you creating your first ERM Program for your bank? Do you want to ensure your current program is complete yet keep it simple? If yes to either question, this webinar is for you!

Related Topics: Risk Management/Legal, Executive

Privacy of Consumer Financial Information

Presented by Michael Christians
This event was recorded on Thursday, January 23rd, 2020.

During this 90-minute session, participants will learn about the privacy requirements imposed upon their financial institution by both Regulation P and the Right to Financial Privacy Act.

Related Topics: Compliance, Risk Management/Legal

IRA Update - Catching Up with the Latest Changes

Presented by Patrice Konarik
This event was recorded on Wednesday, January 22nd, 2020.

Attending this webinar keeps you updated on all the changes that apply to IRAs for the 2020 tax year.

Related Topics: IRAs

CRA Nuts & Bolts - Five Steps to Pass the Exam

Presented by Susan Costonis
This event was recorded on Tuesday, January 21st, 2020.

We will review the steps required to establish your case and demonstrate why your CRA program qualifies for a "Satisfactory" or possibly "Outstanding" rating.

Related Topics: Compliance, Lending

DIY Core Systems Selections and RFPs

Presented by Charlie Kelly
This event was recorded on Friday, January 10th, 2020.

We'll discuss ways to organize your internal selection process, improve your RFP, score your vendor-prospects and give each vendor a legitimate shot at winning your business.

Related Topics: Risk Management/Legal, Executive

Implementing Regulation CC Changes

Presented by Deborah Crawford
This event was recorded on Wednesday, January 8th, 2020.

The Consumer Financial Protection Bureau and the Federal Reserve Board jointly published amendments to Regulation CC that implement a statutory requirement to adjust for inflation the amount of fun... More →

Related Topics: Compliance, Lending

Fair Lending Laws and Regulations

Presented by Michael Christians
This event was recorded on Friday, December 20th, 2019.

Join Regulatory Compliance Counsel Michael Christians as he walks webinar participants through the requirements of the Equal Credit Opportunity Act, Fair Housing Act, Home Mortgage Disclosure Act, ... More →

Related Topics: Lending, Compliance, Risk Management/Legal

10 Practices To Create and Present Engaging Training

Presented by Honey Shelton and Maarten Cappaert
This event was recorded on Thursday, December 19th, 2019.

Learn 10 attention-grabbing techniques to design and deliver training that sparks engagement.

Related Topics: Human Resources, Management/Employee Development

Preparation, Risk, and Critical Robbery Procedures

Presented by Arvin Clar
This event was recorded on Monday, December 16th, 2019.

This program will discuss advance preparation, the actual robbery event, and what the financial institution needs to support staff after the robbery.

Related Topics: Risk Management/Legal, Management/Employee Development

SAR Decision Making

Presented by Deborah Crawford
This event was recorded on Wednesday, December 11th, 2019.

This program includes a review of the SAR and its data fields.

Related Topics: Compliance, BSA

Excel 101: Introduction to Spreadsheets

Presented by David Ringstrom
This event was recorded on Wednesday, December 11th, 2019.

If you’ve never worked with Excel spreadsheets or haven’t in several years, this webinar is designed just for you.

Related Topics: Computer Skills

Opening Foreign Business Accounts—CIP, CDD and Risk

Presented by Deborah Crawford
This event was recorded on Thursday, December 5th, 2019.

During this program we will take a look at the international business scene.

Related Topics: Compliance, Deposit Accounts, BSA

Overdraft Requirements & Best Practices

Presented by Jerod Moyer
This event was recorded on Thursday, December 5th, 2019.

This webinar will dissect the regulatory requirements and examiner expectations related to overdrafts in plain English.

Related Topics: Compliance, Lending

Information Security Programs for Banks

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This event was recorded on Wednesday, December 4th, 2019.

Explore the fundamental building blocks of a repeatable framework for cybersecurity and information security issues.

Related Topics: Risk Management/Legal, Compliance

Loan Documentation 101: Basic Secured Loan Documentation

Presented by Robin Russell
This event was recorded on Tuesday, December 3rd, 2019.

Learn about basic loan documentation principles and practices under Revised Article 9 for collateral.

Related Topics: Lending

Notary Public: More Than Just a Title

Presented by Terri D. Thomas
This event was recorded on Tuesday, December 3rd, 2019.

The webinar provides attendees with the dos and don'ts of being a Notary Public.

Related Topics: Risk Management/Legal, Management/Employee Development

BSA/AML & OFAC Compliance - Part II

Presented by Carl Pry
This event was recorded on Tuesday, November 26th, 2019.

In Part 2, we’ll discuss the Customer Identification Program (CIP) rules, other BSA reporting, including funds transfer recordkeeping, PEPs, pouch rules, and the Office of Foreign Asset Control (OF... More →

Related Topics: Compliance, Risk Management/Legal

TRID Hot Spots

Presented by Jerod Moyer
This event was recorded on Tuesday, November 26th, 2019.

This webinar will take a look at hot spot areas related to TRID. Learn what examiners are citing as well as other common errors in plain English.

Related Topics: Compliance, Lending, TRID, Compliance

CECL: How to Calculate and Maintain a Proper Allowance

Presented by Jeffery Johnson
This event was recorded on Monday, November 25th, 2019.

This program is designed to review the elements and thought process in establishing and maintaining an adequate ALLL level under the new regulatory guidance referred to as CECL.

Related Topics: Lending, Risk Management/Legal

ACH Origination Risk Management

Presented by Kate Cole
This event was recorded on Monday, November 25th, 2019.

This webinar is designed to help you understand the risks associated with the ACH and how to help mitigate those risks.

Related Topics: Risk Management/Legal, Compliance, Lending

Safe Deposit Marketing and Profitability

Presented by David P. McGuinn
This event was recorded on Friday, November 22nd, 2019.

This webinar will provide clear, concise recommendations to market this service, improve your bottom line and satisfy these consumers.

Related Topics: Risk Management/Legal, Safe Deposit

Opening Accounts for Marijuana Related Businesses: CIP, CDD, Risk and Monitoring

Presented by Deborah Crawford
This event was recorded on Tuesday, November 19th, 2019.

Don’t miss this program. It is a must for those in the states and those who are pending. We will cover pending or final federal legislation.

Related Topics: Compliance, Lending

Controlling the Risks of Power of Attorney Documents

Presented by Terri D. Thomas
This event was recorded on Tuesday, November 19th, 2019.

This webinar will provide attendees with the best practices and pitfalls of dealing with power of attorney documents.

Related Topics: Risk Management/Legal, Compliance

A Lender's Guide to Understanding and Assessing Commercial Real Estate Leases

Presented by Robin Russell
This event was recorded on Monday, November 18th, 2019.

This fast-paced webinar will identify the key legal and financial aspects of a commercial lease.

Related Topics: Lending, Risk Management/Legal

20 Legal Account Ownerships, Titles, Sample Signature Cards and Legal Documentation

Presented by Deborah Crawford
This event was recorded on Thursday, November 14th, 2019.

This program is an A-Z on account ownership and documentation.

Related Topics: Compliance, Risk Management/Legal, BSA

Lending to Active Duty Servicemembers

Presented by Michael Christians
This event was recorded on Thursday, November 14th, 2019.

This 90-minute webinar will cover the two federal laws that govern the extension of credit to active duty Servicemembers; the Servicemember's Civil Relief Act (SCRA) and the Military Lending Act (M... More →

Related Topics: Lending, Compliance

IRA Advanced Issues Seminar OnDemand with Live Streaming

Presented by Patrice Konarik
This event was recorded on Thursday, November 14th, 2019.

Attend this comprehensive IRA Seminar via Live Streaming Video!

Related Topics: IRAs

CRE Lending: Cash Flow Analysis & Cap Rates

Presented by Richard Hamm
This event was recorded on Wednesday, November 13th, 2019.

This program covers the key variables and concepts for determining CRE cash flow and transaction-level stress-testing.

Related Topics: Lending

For Bank Managers: 5 Keys to Coaching

Presented by Alex Cole
This event was recorded on Wednesday, November 13th, 2019.

As a sales coach, there are five critical steps that you must know and execute in order to get the best effort and results out of your salespeople.

Related Topics: Sales, Management/Employee Development

IRA Basic Issues Seminar OnDemand with Live Streaming

Presented by Patrice Konarik
This event was recorded on Wednesday, November 13th, 2019.

Attend this comprehensive IRA Seminar via Live Streaming Video!

Related Topics: IRAs

2 Day IRA Seminar: Basic & Advanced Issues OnDemand with Live Streaming

Presented by Patrice Konarik
This event was recorded on Wednesday, November 13th, 2019.

Attend this comprehensive IRA Seminar via Live Streaming Video!

Related Topics: IRAs

Employment Compliance: Addressing the New Federal Overtime Exemption Regulations

Presented by Steven Greene
This event was recorded on Tuesday, November 12th, 2019.

This session will address compliance with the just-released federal white-collar overtime exemption standards. We will also review common FLSA compliance problems and vulnerabilities for banks to ... More →

Related Topics: Compliance, Human Resources, Risk Management/Legal

Annual Compliance Training for Commercial Lenders

Presented by Susan Costonis
This event was recorded on Tuesday, November 12th, 2019.

Which regulations apply to commercial loans? Real-life examples are used to explain the requirements and outline common sources of violations.

Related Topics: Compliance, Lending, BSA

Nailing Your Job of Head Teller

Presented by Janice Branch
This event was recorded on Friday, November 8th, 2019.

Fresh ideas that will help any head teller boost productivity, enhance communication, and improve teaming relationships.

Related Topics: Management/Employee Development

Treasury Management: A Powerful Tool to Increase Deposits and Fee Income

Presented by Marci Malzahn
This event was recorded on Thursday, November 7th, 2019.

During this webinar, we will review all the Treasury Management products and services that are available in the market.

Officer Calling: Prospecting, Preparing & Presentation

Presented by Jeffery Johnson
This event was recorded on Thursday, November 7th, 2019.

Learn practical ideas for enhancing your calling process by focusing on every aspect from preparing for the call to handling objections, to closing the sale and retaining your customer.

Related Topics: Sales

Lending 101

Presented by Anne Lolley
This event was recorded on Wednesday, November 6th, 2019.

In this unique webinar, Anne Lolley will provide an overview of federal compliance laws.

Related Topics: Lending, Compliance

Patch the People – Education for Employees, Boards, and Customers

Presented by Jeff Dice
This event was recorded on Wednesday, November 6th, 2019.

During our session, we will explore traditional ways education has been deployed and look to improve those processes with more advanced and effective methods of patching our people.

Related Topics: Risk Management/Legal, Technology/Security

Mortgage Lending Hot Topics

Presented by Michael Christians
This event was recorded on Tuesday, November 5th, 2019.

Join Regulatory for a recap of mortgage lending compliance issues that financial institutions faced in the second half of 2019 and a look ahead at what to expect in 2020.

Related Topics: Lending, Risk Management/Legal

Introduction to Consumer Lending

Presented by David Osburn
This event was recorded on Tuesday, November 5th, 2019.

The webinar will cover the basics of consumer lending including the consumer loan function, marketing consumer loans, and making consumer lending decisions based on the five (5) C’s of credit - cap... More →

Related Topics: Lending

Fair Credit Reporting Act Compliance – Ten Critical Issues

Presented by Susan Costonis
This event was recorded on Monday, November 4th, 2019.

Join us for a discussion of 10 issues that should be addressed in an effective FCRA compliance program.

Related Topics: Compliance, Lending, Risk Management/Legal

Performance Appraisals That Work

Presented by Philip Vassallo
This event was recorded on Friday, November 1st, 2019.

This webinar shows you how to plan, draft and review appraisals to align with your organizational mission and objectives.

Related Topics: Human Resources, Management/Employee Development

The Directors Education Series: Understanding Loan Pricing: More Than Just Matching the Competition

Presented by Richard Hamm
This event was recorded on Friday, November 1st, 2019.

This program provides several key steps to develop a strategy to combat offers from competing lenders in today's volatile pricing environment.

Related Topics: Executive

Loan Structuring Basics

Presented by Tom Carlin
This event was recorded on Thursday, October 31st, 2019.

The principal goal of this course is to enable you to appropriately structure credit exposures, matching loan type, terms and conditions to the borrower’s identified primary and secondary loan repa... More →

Related Topics: Lending

IRAs: Auditing and Compliance

Presented by Patrice Konarik
This event was recorded on Thursday, October 31st, 2019.

If you don't want your customers to get unnecessary letters and bills the IRS for bank-induced filing errors, this webinar is a true necessity.

10 Check Legal Issues to Save You Thousands

Presented by Deborah Crawford
This event was recorded on Wednesday, October 30th, 2019.

Learn the safe way to handle checks and be sure that you and your financial institution can be protected from loss on the negotiable instruments.

Related Topics: Compliance, Deposit Accounts, Lending

Countdown to Nonresident Alien Changes!

Presented by Deborah Crawford
This event was recorded on Tuesday, October 29th, 2019.

During this program we will focus on writing nonresident alien procedures for your frontline and back of the house staff.

Related Topics: Compliance, Deposit Accounts

Poor Box Drilling Creates Lawsuits

Presented by David P. McGuinn
This event was recorded on Tuesday, October 29th, 2019.

During this webinar, you will receive current information, step by step procedures and an in-depth explanation about how to handle these issues and how they impact on your financial institution and... More →

Related Topics: Risk Management/Legal, Safe Deposit

Commercial & Business Lending Basics for Support Personnel

Presented by Richard Hamm
This event was recorded on Monday, October 28th, 2019.

This webinar is designed to take the "mystery" out of the commercial lending process and the confusing terminology often used by lenders.

Related Topics: Lending

Spotting Opportunities and Making Referrals

Presented by Janice Branch
This event was recorded on Friday, October 25th, 2019.

Learn how to enhance your preparation and your curiosity-seeking skills. Let us help you become a pro at transitioning from the transactional part of the job to the opportunity-seeking aspect.

Related Topics: Management/Employee Development, Lending

e-OSCAR and Metro 2 Reporting

Presented by Gina Lowdermilk
This event was recorded on Friday, October 25th, 2019.

This topic will help attendees better understand their potential legal risk and compliance obligations with respect to consumer credit reporting.

Related Topics: Compliance, Deposit Accounts, Lending

Basic Bankruptcy for Bankers

Presented by Robin Russell
This event was recorded on Thursday, October 24th, 2019.

This webinar will introduce you to the world of bankruptcy.

Related Topics: Lending, Risk Management/Legal

Loan Denials & Other Adverse Action Notices

Presented by David Dickinson
This event was recorded on Thursday, October 24th, 2019.

This webinar will cover the compliance requirements and best practices for Adverse Action Notices under the Equal Credit Opportunity Act (ECOA) and Fair Credit Reporting Act (FCRA).

Related Topics: Compliance, Lending, Auditing

Survival Strategies for the New Trainer

Presented by Honey Shelton
This event was recorded on Wednesday, October 23rd, 2019.

Strategies for new trainers who want to elevate their personal effectiveness.

Related Topics: Human Resources, Management/Employee Development

BSA/AML & OFAC Compliance - Part I

Presented by Carl Pry
This event was recorded on Wednesday, October 23rd, 2019.

In Part 1, we'll discuss the Bank Secrecy Act provisions in general, including program requirements, risk assessments, CTRs, SARs, and the Beneficial Owner provisions, among other things.

Related Topics: Compliance, Risk Management/Legal

BSA/AML & OFAC Compliance: Two Part Series

Presented by Carl Pry
This event was recorded on Wednesday, October 23rd, 2019.

In these two sessions, we'll talk about where the risk areas are and where examiners are criticizing institutions. Your comprehensive program must be continually updated, and we'll make sure you ha... More →

Related Topics: Compliance, Risk Management/Legal

E-Sign for Lending and Critical E-Sign Implementation Issues

Presented by Susan Costonis
This event was recorded on Tuesday, October 22nd, 2019.

What steps must be followed to be in compliance with E-Sign? What NEW steps should be taken to verify the customer’s identity in view of an increased risk of identity theft?

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

Credit Analysis Basics

Presented by David Osburn
This event was recorded on Monday, October 21st, 2019.

Attend this proactive webinar and learn how banks make lending decisions based on the five (5) C’s of credit - capacity, capital, collateral, conditions, and character!

Related Topics: Lending

Mortgage Servicing Compliance

Presented by Carl Pry
This event was recorded on Friday, October 18th, 2019.

We'll focus on these critical areas as well as the rules, and provide practical advice on how to meet both regulatory and borrower expectations.

Excel Explained: Utilizing Dashboards

Presented by David Ringstrom
This event was recorded on Friday, October 18th, 2019.

After the webinar, you’ll be equipped to summarize and present your Excel data in an efficient manner.

Related Topics: Computer Skills

Annual BSA Training for the Frontline

Presented by Deborah Crawford
This event was recorded on Thursday, October 17th, 2019.

This is a look at all the key components of BSA from the frontline point of view including Customer Due Diligence (CDD) rules and their impact on our policy and procedures.

Related Topics: Compliance, Deposit Accounts

Loan Underwriting Mistakes

Presented by Linda Larger
This event was recorded on Thursday, October 17th, 2019.

This program is focused on underwriting primarily commercial and industrial (C&I) loans and will cover common underwriting mistakes that can ultimately lead to problem loans and loan losses. More →

Related Topics: Lending

Opening Business Accounts

Presented by Suzie Jones
This event was recorded on Tuesday, October 15th, 2019.

This two hour webinar examines not only the documentation requirements on business entities available in most states but provides clarity on how to identify who has authority to open and transact o... More →

Related Topics: Risk Management/Legal, Deposit Accounts

Leadership Training and Development

Presented by Nick Kinsey
This event was recorded on Friday, October 11th, 2019.

Leadership Development is a critical program for the growth and success of a financial institution. This webinar will discuss how to plan for and measure the success of your leadership training pro... More →

Related Topics: Risk Management/Legal, Management/Employee Development

Understanding Regulation CC and the New Amendments

Presented by Terri D. Thomas
This event was recorded on Thursday, October 10th, 2019.

A review of the final amendments to Regulation CC, which will impact fraud loss allocation and backroom check processing operations.

Related Topics: Risk Management/Legal, Deposit Accounts

Rules of the Road at the Teller Window

Presented by Honey Shelton
This event was recorded on Thursday, October 10th, 2019.

Join Honey Shelton as she introduces or reminds you of the essential expectations and Rules of the Road at the Teller Window.

Related Topics: Human Resources, Management/Employee Development

Reg E Compliance - Five Best Practices for Handling Disputes

Presented by Susan Costonis
This event was recorded on Wednesday, October 9th, 2019.

We will review the steps required to handle disputes and inquiries and the time frames for resolving a claim for an unauthorized transaction.

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

Right of Rescission - Review and Update

Presented by Jack Holzknecht and Robin Cooper
This event was recorded on Wednesday, October 9th, 2019.

This two-hour program explains all of the rescission rules. It provides easy to understand answers to questions. and it provides a system to assure compliance.

Related Topics: Compliance, Lending

Violence in Your Workplace: Prevention & Response

Presented by Carol Dodgen
This event was recorded on Tuesday, October 8th, 2019.

In this presentation, we will analyze recent cases to identify unheeded warnings, and then identify physical security measures and procedures that either were not in place or were ignored.

Related Topics: Human Resources, Risk Management/Legal

FFIEC Cyber Compliance Update

Presented by Jon Waldman
This event was recorded on Tuesday, October 8th, 2019.

A solid understanding of all the cybersecurity related guidance is key in ensuring as aspects of cybersecurity compliance are being addressed.

Related Topics: Risk Management/Legal

Agricultural Loan Documentation & Administration

Presented by Robin Russell
This event was recorded on Monday, October 7th, 2019.

Learn about agricultural collateral, risk management, loan documentation, loan administration and loan monitoring.

Related Topics: Lending, Risk Management/Legal

Measuring Your Training Return On Investment (ROI)

Presented by Shivali Jaggi
This event was recorded on Friday, October 4th, 2019.

This webinar will share methods for measuring results and how to successfully communicate them with leadership.

Related Topics: Risk Management/Legal, Management/Employee Development

Training Return on Investments and Leadership Training - 2-Part Series

Presented by Shivali Jaggi
This event was recorded on Friday, October 4th, 2019.

Join one of the country’s premier training professionals to learn how to maximize the return on your limited resources.

Related Topics: Risk Management/Legal, Management/Employee Development

20 Tasks of the New Account Interview

Presented by Deborah Crawford
This event was recorded on Thursday, October 3rd, 2019.

This webinar will inform you about the deposit compliance rules and tasks your FI must follow and help you turn uncomfortable customer interviews into friendly and supportive conversations.

Related Topics: Compliance, Deposit Accounts

Managing a Successful Call Center

Presented by Janice Branch
This event was recorded on Thursday, October 3rd, 2019.

Learn coaching techniques, how to create a motivational workplace, and techniques to ensure your call center agents are well trained and execute their responsibilities effectively.

Related Topics: Management/Employee Development

Business Models Involving Convertible Virtual Currencies

Presented by Deborah Crawford
This event was recorded on Wednesday, October 2nd, 2019.

During this webinar we will explore the guidance and its implications for your BSA department.

Related Topics: Compliance, BSA, Deposit Accounts

Excel: Filtering and Slicing Data

Presented by David Ringstrom
This event was recorded on Wednesday, October 2nd, 2019.

In this webinar, we will discuss a number of techniques you can use to quickly sift through large amounts of data and stave off information overload.

Related Topics: Computer Skills

Quarterly Compliance Briefing: Fall 2019

Presented by Carl Pry
This event was recorded on Tuesday, October 1st, 2019.

A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Communicating with Executives

Presented by Philip Vassallo
This event was recorded on Tuesday, October 1st, 2019.

You will get insights in what to give executives when interacting with them in any communication mode—and how to respond when they approach you.

Related Topics: Management/Employee Development

IRAs: Distributions and Beneficiaries

Presented by Patrice Konarik
This event was recorded on Tuesday, October 1st, 2019.

If you are searching for a webinar where you will achieve that higher “comfort level” on these complicated topics, this seminar is “must-attend”.

Related Topics: IRAs

The Directors Education Series: Commercial Real Estate Cycles: Where are We Today?

Presented by Richard Hamm
This event was recorded on Tuesday, October 1st, 2019.

This program reviews the current CRE cycle from the perspective of the major property categories for both existing projects and also projects under construction.

Related Topics: Executive

FFIEC Guidance on Employees' Use of Social Media

Presented by Susan Orr
This event was recorded on Monday, September 30th, 2019.

The use of social media continues to increase as do the risks associated with its use, everyone should become familiar with this important guidance.

Related Topics: Compliance, Risk Management/Legal

Call Reports: RC-C Loan Coding and Related RC-R Reporting

Presented by Ann Thomas
This event was recorded on Friday, September 27th, 2019.

This webinar will help you learn the classification priority for reporting loan information correctly.

Related Topics: Lending, Reporting

Vital Checks and Deposit Issues

Presented by Deborah Crawford
This event was recorded on Thursday, September 26th, 2019.

Every single day the frontline handles routine matters that can cost your financial institution thousands of dollars if there is an error.

Related Topics: Compliance, Deposit Accounts

Using Business Tax Returns to Analyze Lending Requests

Presented by Vin DiCara
This event was recorded on Thursday, September 26th, 2019.

This webinar will educate course attendees in the ways in which business tax returns are both similar to and differ from conventional financial statements.

Related Topics: Sales, Lending, Risk Management/Legal

IRAs: Rollovers vs. Transfers

Presented by Patrice Konarik
This event was recorded on Wednesday, September 25th, 2019.

Learn about important recent changes to the world of IRA Rollovers.

Related Topics: IRAs

TRID: All About Construction Loans

Presented by Jerod Moyer
This event was recorded on Wednesday, September 25th, 2019.

Join Jerod Moyer of Banker’s Compliance Consulting for a two-hour webinar on the ins and outs of disclosing construction loans under TRID.

Related Topics: Lending, TRID, Compliance, Compliance

Lending to Churches & Other Religious Institutions

Presented by Jeffery Johnson
This event was recorded on Tuesday, September 24th, 2019.

This course will cover the major church lending risks and discusses how a bank can prudently manage these risks by exposing participants to the appropriate methods of analyzing and lending to Relig... More →

Related Topics: Lending

Legal Essentials for Lenders

Presented by Robin Russell
This event was recorded on Monday, September 23rd, 2019.

This program covers important legal issues and concepts which must be understood and consistently applied to avoid litigation and better serve customers.

Related Topics: Lending, Risk Management/Legal

Call Report for Banks - Recent Changes, Highlights, and Pitfalls

Presented by Ann Thomas
This event was recorded on Friday, September 20th, 2019.

The webinar will cover the latest revisions, including approved and proposed changes the Call Report.

Related Topics: Compliance, Risk Management/Legal, Reporting

W-9, W-8BEN and W-8BEN-E Forms and Info

Presented by Deborah Crawford
This event was recorded on Thursday, September 19th, 2019.

During this program, we will do a line-by-line review of the W-9 and W-8BEN forms and the subsequent tax reporting to the IRS.

Related Topics: Deposit Accounts, Reporting

Employment Records and How to Keep Them

Presented by Bob Gregg
This event was recorded on Thursday, September 19th, 2019.

This program provides information on what records you should keep, for how long, the issues of record creation, storage, and the DON'Ts which create major liabilities.

Related Topics: Human Resources

Incident Response and Forensics

Presented by Buzz Hillestad
This event was recorded on Wednesday, September 18th, 2019.

In this session we will explore possible threats that we should be prepared for and how to build a program to protect against them.

Related Topics: Risk Management/Legal

Thirty (30) Steps to Audit Your Safe Deposit Area

Presented by David P. McGuinn
This event was recorded on Wednesday, September 18th, 2019.

This webinar covers the “nuts and bolts” and the important steps that must be followed to audit your entire safe deposit function.

Related Topics: Risk Management/Legal, Safe Deposit

Best-Ever Compliance Checklists for Commercial Loans

Presented by Anne Lolley
This event was recorded on Tuesday, September 17th, 2019.

This colorful checklist, patterned after the popular Best-Ever Consumer Checklists, will guide bankers through those traps and ensure compliance.

Related Topics: Compliance, Lending

Texas Home Equity Lending

Presented by Robin Russell
This event was recorded on Tuesday, September 17th, 2019.

On January 1, 2018 the Texas home equity reform constitutional amendment went into effect. This webinar reviews home equity lending and home equity lines of credit

Related Topics: Compliance, Lending

Advanced Financial Statement Analysis

Presented by David Osburn
This event was recorded on Tuesday, September 17th, 2019.

Attend this proactive webinar and learn a “comprehensive approach” to financial statement analysis.

Related Topics: Lending

Understanding Real Estate Loan Documents

Presented by Robin Russell
This event was recorded on Monday, September 16th, 2019.

Gain understanding of all sections of required real estate loan documents

Related Topics: Compliance, Lending, Risk Management/Legal

Loan Participations for Community Banks: Risks & Rewards

Presented by Robin Russell
This event was recorded on Friday, September 13th, 2019.

Gain a thorough understanding of Participation Agreements.

Related Topics: Lending

Alert! OFAC Changes

Presented by Deborah Crawford
This event was recorded on Thursday, September 12th, 2019.

The Department of the Treasury’s Office of Foreign Assets Control (OFAC) issued an interim final rule to amend the Reporting, Procedures and Penalties Regulations (the Regulations) to provide updat... More →

Related Topics: Compliance, Lending

Legal Liabilities when Check Fraud Occurs

Presented by Terri D. Thomas
This event was recorded on Thursday, September 12th, 2019.

Learn best practices for spotting and stopping fraud losses.

Related Topics: Risk Management/Legal, Deposit Accounts

Feedback and Coaching

Presented by Philip Vassallo
This event was recorded on Tuesday, September 10th, 2019.

This webinar covers the need to cultivate real relationships with those you coach, practical standards to assess them by, effective ways of offering feedback, and helpful proactive follow-up activi... More →

Related Topics: Management/Employee Development

Right of Setoff

Presented by Terri D. Thomas
This event was recorded on Tuesday, September 10th, 2019.

The risks of using the "Right of Setoff" process incorrectly can be costly to your financial institution. Learn how to use this process correctly.

Related Topics: Compliance, Risk Management/Legal

Fair Lending: Overview and New Developments

Presented by Carl Pry
This event was recorded on Monday, September 9th, 2019.

This program will help you to understand the extent and particulars of Regulation B, the Fair Housing Act (FHA), and guidance the regulatory agencies (including the CFPB) have introduced recently.<... More →

Related Topics: Compliance, Lending

Residential Construction Lending

Presented by Richard Hamm
This event was recorded on Monday, September 9th, 2019.

Receive an overview of the major issues involved in consumer or residential construction lending.

Related Topics: Lending

Seven Habits of Effective Credit Administration in Commercial Banks

Presented by Jeffery Johnson
This event was recorded on Friday, September 6th, 2019.

This course will address the factors you need to know to make a positive difference in the credit administration at your bank.

Related Topics: Lending

Deposit Operations Update: Changes for 2019

Presented by Deborah Crawford
This event was recorded on Thursday, September 5th, 2019.

This program will look at handling deceased accounts, overdrafts, Regulation E disputes and many more back of the house issues.

Related Topics: Compliance, Deposit Accounts

Federal Benefit Payments Garnishment Requirements

Presented by Terri D. Thomas
This event was recorded on Thursday, September 5th, 2019.

The rule not only supersedes state laws pertaining to how financial institutions process garnishments, but will also apply to state tax levies and warrants.

Related Topics: Compliance, Risk Management/Legal

FFIEC CAT vs InTREx

Presented by Jon Waldman
This event was recorded on Wednesday, September 4th, 2019.

In this presentation, we will review both processes; best practices using each, comparison of their differences, and how to leverage them together.

Related Topics: Risk Management/Legal

Top 10 Most Common TRID Issues

Presented by Jack Holzknecht
This event was recorded on Wednesday, September 4th, 2019.

This two-hour program reviews selected TRID amendment issues and explains how the amendments impact the existing rule.

Related Topics: Compliance, Lending, TRID, Compliance

CBD Oil and Your Bank: The Good, the Bad and the Ugly

Presented by Deborah Crawford
This event was recorded on Tuesday, September 3rd, 2019.

This webinar will look at the state statutes and discuss what your financial institution’s path may be for banking CBD Oil businesses.

Related Topics: Compliance, BSA, Deposit Accounts

For RMs: Banker's Top 10 for Sales Success

Presented by Alex Cole
This event was recorded on Tuesday, September 3rd, 2019.

We will take you through the Top 10 ideas that you must address to increase your sales success.

Related Topics: Sales

The Directors Education Series: Flood Insurance Principles

Presented by Photo of Patti Blenden Patti Blenden
This event was recorded on Monday, September 2nd, 2019.

This program will discuss some of the core principals to keep in mind as well as the newest rules that went into effect in July 2019 that will further impact your institution as well as offer oppor... More →

Related Topics: Executive

Dealing with Appraisals: Regulations and Requirements

Presented by Carl Pry
This event was recorded on Thursday, August 29th, 2019.

Learn in-depth details of the appraisal and valuation process, from both the lender and appraiser side of the game.

Related Topics: Compliance, Lending

What to Do When a Customer Dies

Presented by Terri D. Thomas
This event was recorded on Thursday, August 29th, 2019.

We'll walk you through the complicated process of dealing with a customer's death - both on the deposit side and the loan side.

Related Topics: Risk Management/Legal

Compliance Rules for Commercial Loans Secured by Real Estate

Presented by Susan Costonis
This event was recorded on Wednesday, August 28th, 2019.

Real-life examples are used to explain how applicable regulations apply during the commercial loan application process.

Related Topics: Compliance, Lending

IRAs: The Basics Simplified

Presented by Patrice Konarik
This event was recorded on Wednesday, August 28th, 2019.

The goal of this Part I IRA Basic Webinar is to start at the beginning of "What is an IRA?" Who can have an IRA? How much can they contribute?

Related Topics: IRAs

IRAs: 4 Part Series

Presented by Patrice Konarik
This event was recorded on Wednesday, August 28th, 2019.

Everything you need to know about IRAs in a four part webinar series.

Related Topics: IRAs

Writing Effective Email

Presented by Philip Vassallo
This event was recorded on Tuesday, August 27th, 2019.

Learn how to write and respond to emails efficiently and accurately, get remedies for problematic messages, and leave with guidelines for managing emails.

Related Topics: Computer Skills, Management/Employee Development

Key Ratio Analysis

Presented by David Osburn
This event was recorded on Tuesday, August 27th, 2019.

Attend this proactive webinar and learn a “five-step” analysis plan including liquidity, activity, leverage, operating performance, and cash flow analysis which will clarify and “unify” this often ... More →

Related Topics: Lending, Management/Employee Development

Alert! Regulation CC Changes

Presented by Deborah Crawford
This event was recorded on Monday, August 26th, 2019.

The Consumer Financial Protection Bureau and the Federal Reserve Board jointly published amendments to Regulation CC that implement a statutory requirement to adjust for inflation the amount of fun... More →

Related Topics: Compliance, Lending

Accounting Basics

Presented by Tom Carlin
This event was recorded on Friday, August 23rd, 2019.

This course provides participants with a sound understanding of the fundamentals of accrual accounting and how it differs from cash accounting.

Related Topics: Lending, Risk Management/Legal

Lending for Non-Lenders

Presented by Tom Carlin
This event was recorded on Thursday, August 22nd, 2019.

The focus of this course will be the activities associated with Qualitative and Quantitative Analysis when underwriting evaluates a commercial lending request.

Related Topics: Lending, Risk Management/Legal

Driving Results with Your Bank's Data

Presented by David Carlson
This event was recorded on Thursday, August 22nd, 2019.

During this session, we will explore specific and actionable strategies to use internal data to grow core customers, increase core deposits, and deepen customer relationships.

Related Topics: Executive

SSAE18, SOC 1, SOC 2 - What Do I Need?

Presented by Jon Waldman
This event was recorded on Wednesday, August 21st, 2019.

We will explore the different types of SOC reports provided by vendors and highlight the best items that should be requested from vendors.

Related Topics: Risk Management/Legal

The ACH Audit & Risk Assessment: What You Need to Know

Presented by Kate Cole
This event was recorded on Wednesday, August 21st, 2019.

Join us to learn the difference between an ACH assessment and an audit, what you're looking for when completing both and how to avoid common mistakes and violations.

Related Topics: Auditing, Risk Management/Legal

Endorsements - Consumers, Businesses and Fiduciaries

Presented by Deborah Crawford
This event was recorded on Tuesday, August 20th, 2019.

This program will look at who has the right to endorse the back of the check and where is proper endorsement placement.

Related Topics: Compliance, Lending

Marketing & Advertising Compliance

Presented by Carl Pry
This event was recorded on Monday, August 19th, 2019.

As the compliance environment becomes more complex, your marketing department must stay on top of all the rules and regulations. This session can help.

Related Topics: Compliance, Risk Management/Legal

How to Analyze the Purchase of an Existing Business

Presented by Vin DiCara
This event was recorded on Monday, August 19th, 2019.

Lenders will gain a greater understanding and comfort level with the methodologies to use for analyzing these types of borrowing requests.

Related Topics: Lending

Headache Remedies for Supervisors

Presented by Honey Shelton
This event was recorded on Friday, August 16th, 2019.

Learn how to encourage Personal Accountability with your staff by addressing chronic behaviors that work against the culture and work environment you want to have in place.

Related Topics: Human Resources, Management/Employee Development

Vendor Management - How Model Risk Fits In

Presented by Marci Malzahn
This event was recorded on Thursday, August 15th, 2019.

You will walk away with a clearer understanding of where Vendor Management and Model Risk Management fit it within your ERM program.

Related Topics: Risk Management/Legal, Executive

Compliance Management

Presented by David Dickinson
This event was recorded on Thursday, August 15th, 2019.

Join us for a two-hour webinar on Compliance Management. All banks should have an effective Compliance Management System.

Related Topics: Compliance, Risk Management/Legal

Providing Accurate and Timely Adverse Action Notices

Presented by Jack Holzknecht
This event was recorded on Wednesday, August 14th, 2019.

This webinar covers the proper and timely handling of denial notices in accordance with ECOA/Regulation B and FCRA.

Related Topics: Compliance, Lending

Do’s and Don’ts on Power of Attorney Documents

Presented by Deborah Crawford
This event was recorded on Tuesday, August 13th, 2019.

This program will look at power of attorney “dos and don’ts” and how to prevent your institution from making costly mistakes in handling these high-risk documents.

Related Topics: Compliance, Deposit Accounts

Call Report - Lending Schedules for Banks

Presented by Ann Thomas
This event was recorded on Tuesday, August 13th, 2019.

This webinar will help you learn the classification priority for reporting loan information correctly.

Related Topics: Reporting

Strategic Loan Pricing

Presented by Richard Hamm
This event was recorded on Monday, August 12th, 2019.

With intense competition to capture loans, now more than ever it is important to have a strategic approach to loan pricing.

Related Topics: Lending

ACH Exception Processing

Presented by Kate Cole
This event was recorded on Friday, August 9th, 2019.

There is an exception to many rules, including ACH.

Related Topics: Compliance, Risk Management/Legal

Deposit Compliance Issues

Presented by Deborah Crawford
This event was recorded on Thursday, August 8th, 2019.

During this program we will cover some of the major issues that affect the compliance of your financial institution from these regulations.

Related Topics: Compliance, Deposit Accounts

TILA/RESPA Mortgage Servicing Rules

Presented by Michael Christians
This event was recorded on Thursday, August 8th, 2019.

This webinar discusses your bank’s servicing responsibilities under both Regulation Z and Regulation X.

Related Topics: Lending, Risk Management/Legal

Do's and Don’ts on Formal and Informal Trust Accounts

Presented by Deborah Crawford
This event was recorded on Wednesday, August 7th, 2019.

This webinar will cover standard trust-opening procedures and many “do's and don’ts” that arise as trusts and account holder situations change.

Related Topics: Compliance, BSA

Creating Effective Anti-Harassment Policies and Process

Presented by Bob Gregg
This event was recorded on Wednesday, August 7th, 2019.

This presentation covers the necessary ingredients of an effective harassment policy.

Related Topics: Human Resources, Risk Management/Legal

Excel Explained: Budget Spreadsheets

Presented by David Ringstrom
This event was recorded on Tuesday, August 6th, 2019.

Participants will learn how to create resilient and dynamic budget spreadsheets in this valuable webinar.

Related Topics: Computer Skills

Director Compensation and Compensation Committee Best Practices

Presented by Mike Blanchard & Matt Brei
This event was recorded on Tuesday, August 6th, 2019.

In this webinar, we will discuss director compensation trends including a general breakdown of the various components included in the total director compensation package.

Related Topics: Human Resources

Assessing Your Bank’s Call Center to Take it to the Next Level

Presented by Brian Walker
This event was recorded on Monday, August 5th, 2019.

This webinar will provide tools to baseline and evaluate the effectiveness of your call center.

Related Topics: Human Resources, Management/Employee Development

Unclaimed Property Compliance for Financial Institutions

Presented by Maggie Young, Michael Unger, and Zach Robbins
This event was recorded on Friday, August 2nd, 2019.

This webinar will focus on the complex state unclaimed property reporting requirements and the unique challenges facing financial institutions.

Related Topics: Compliance, Risk Management/Legal

Excel Explained: Intermediate Pivot Tables

Presented by David Ringstrom
This event was recorded on Thursday, August 1st, 2019.

After participating in David’s presentation, you’ll be equipped to create self-updating titles for charts and pivot charts, expand and collapse pivot table elements, drill down into numbers with a ... More →

Related Topics: Computer Skills

Accounts Receivable and Inventory Financing

Presented by Jeffery Johnson
This event was recorded on Thursday, August 1st, 2019.

This course will cover Accounts Receivable and Inventory Financing risks, and present how a bank can prudently manage these risks.

Related Topics: Lending

The Directors Education Series: UDAAP

Presented by Deborah Crawford
This event was recorded on Thursday, August 1st, 2019.

During this program we will review the history of UDAAP, examples of the violation of things that are fair, the four P's of deception and the newer terminology of "abusive".

Related Topics: Executive

SAR Decision Making

Presented by Deborah Crawford
This event was recorded on Wednesday, July 31st, 2019.

This program includes a review of the SAR and its data fields.

Related Topics: Compliance, BSA

Untangling the Web of Fee Disclosures

Presented by Jack Holzknecht
This event was recorded on Wednesday, July 31st, 2019.

This webinar will help you untangle the intricacies of numerous fee disclosure requirements.

Related Topics: Compliance, Lending

Writing High-Impact Executive Summaries

Presented by Philip Vassallo
This event was recorded on Tuesday, July 30th, 2019.

Learn how to create and critique memorable, results-driven executive summaries.

Related Topics: Sales, Human Resources

Business Development for All Responsible Parties

Presented by Honey Shelton
This event was recorded on Tuesday, July 30th, 2019.

This online seminar teaches those charged with business development responsibilities the primary skills, thought processes and behaviors necessary to expand relationships.

Related Topics: Human Resources, Management/Employee Development

CRE Appraisals: Regulations and the Review Process

Presented by Richard Hamm
This event was recorded on Monday, July 29th, 2019.

This session will cover the key issues from the December 2010 Interagency Appraisal and Evaluation Guidelines, the October 2018 Frequently Asked Questions on the Appraisal Regulations and the Inter... More →

Related Topics: Lending

Analyzing the Balance Sheet and Income Statement

Presented by Tom Carlin
This event was recorded on Friday, July 26th, 2019.

The principal goal of this course is to enable you to analyze the balance sheet and income statement.

Related Topics: Risk Management/Legal, Lending

Online Deposit Account Opening

Presented by Deborah Crawford
This event was recorded on Thursday, July 25th, 2019.

How to comply with all the new account opening procedures using the online mechanism, and meet examiner expectations and scrutiny.

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

Fair Lending

Presented by Jerod Moyer
This event was recorded on Thursday, July 25th, 2019.

Join us for a two-hour webinar dissecting the compliance requirements related to Fair Lending.

Related Topics: Compliance, Lending, Risk Management/Legal

10 Overdraft Privilege Hotspots Including Regulations, Lawsuits & Guidance

Presented by Deborah Crawford
This event was recorded on Tuesday, July 23rd, 2019.

We will take a look at litigation, federal laws, state law issues and other ODP “hotspots” in this regulatory environment.

Related Topics: Compliance

CRA Nuts & Bolts - Five Steps to Pass the Exam

Presented by Susan Costonis
This event was recorded on Tuesday, July 23rd, 2019.

We will review the steps required to establish your case and demonstrate why your CRA program qualifies for a "Satisfactory" or possibly "Outstanding" rating.

Related Topics: Compliance

UCC Rules: How to Comply to Attach and Perfect Secured Transactions

Presented by Jeffery Johnson
This event was recorded on Monday, July 22nd, 2019.

Learn how to document, close and record secured transactions covered by the Uniform Commercial Code.

Related Topics: Compliance, Lending

Closing Accounts

Presented by Deborah Crawford
This event was recorded on Friday, July 19th, 2019.

This program will focus on the personal account issues of closing accounts and taking off signers in this complex world.

Related Topics: Risk Management/Legal, Deposit Accounts

Limited Liability Companies: Do's and Don'ts

Presented by Deborah Crawford
This event was recorded on Thursday, July 18th, 2019.

Learn how to open, document, change signers, and handle the paperwork on these interesting accounts.

Related Topics: Deposit Accounts

State of HMDA in 2019

Presented by Carl Pry
This event was recorded on Thursday, July 18th, 2019.

We’ll discuss the current state of HMDA and get your questions answered.

Related Topics: Compliance, Lending

Introduction to Commercial Lending

Presented by David Osburn
This event was recorded on Wednesday, July 17th, 2019.

This webinar covers the basics of Commercial Lending and is a must for all new commercial lenders and/or those individuals who want to explore this vital discipline!

Related Topics: Lending

New BSA Officer Training

Presented by Deborah Crawford
This event was recorded on Tuesday, July 16th, 2019.

We will help you set up a framework to begin your new job and organize the sections of the BSA exam manual and law so you will know how to begin.

Related Topics: BSA

Dealing with Subpoenas, Summonses, Garnishments, Tax Levies, Etc.

Presented by Terri D. Thomas
This event was recorded on Tuesday, July 16th, 2019.

Learn how to deal effectively with these documents and the parties who serve them upon you.

Related Topics: Risk Management/Legal

ATM Jackpotting and Unlimited Operations

Presented by Jon Waldman
This event was recorded on Monday, July 15th, 2019.

This session is intended to ensure that ATM security has moved up on your radar and been properly integrated into your risk assessment program.

Related Topics: Risk Management/Legal

UDAAP: An Acronym You NEED To Know!

Presented by Michael Christians
This event was recorded on Friday, July 12th, 2019.

We’ll take a look at guidance issued by the CFPB that discusses UDAAP risk related to credit card promotional offers and debt collection practices.

Related Topics: Risk Management/Legal, Lending

Flood Insurance: Compliance Issues

Presented by Carl Pry
This event was recorded on Thursday, July 11th, 2019.

We'll concentrate on some of the more vexing current issues in flood compliance by talking through sample scenarios and explaining best practices in keeping your portfolio covered.

Related Topics: Compliance, Lending

Lending to Local Government Units

Presented by Jeffery Johnson
This event was recorded on Thursday, July 11th, 2019.

Learn the major credit factors to examine to predict the repayment capability of a municipality or other governmental unit.

Related Topics: Compliance, Lending

Best-Ever Compliance Checklists for Consumer Loans

Presented by Anne Lolley
This event was recorded on Wednesday, July 10th, 2019.

Colorful easy-to-use checklists lead lenders and processors through the various compliance requirements.

Related Topics: Compliance, Lending

Executive Total Compensation – Strategies to Motivate and Incent

Presented by Mike Blanchard & Matt Brei
This event was recorded on Wednesday, July 10th, 2019.

This will focus on the primary elements of the executive total compensation package and how these elements can be utilized to motivate and incentivize members of the senior leadership team to effec... More →

Related Topics: Human Resources

CRE Appraisals: Appraisal Components, Approaches to Value and Cap Rates

Presented by Richard Hamm
This event was recorded on Tuesday, July 9th, 2019.

Fundamental principles and features and CRE appraisals are covered.

Related Topics: Lending

Dealing with Dysfunctional Teams

Presented by Janice Branch
This event was recorded on Tuesday, July 9th, 2019.

Join one of the industry’s top trainers and learn how to excel at building teams that take your company where it wants to go.

Related Topics: Human Resources, Management/Employee Development

6 Steps of an IT Audit Program

Presented by Chad Knutson
This event was recorded on Monday, July 8th, 2019.

This session will examine in more detail how the IT Audit Program integrates with the Information Security Program.

Related Topics: Risk Management/Legal

The Directors Education Series: Cybersecurity in Mergers and Acquisitions

Presented by Chad Knutson
This event was recorded on Tuesday, July 2nd, 2019.

This session will review the cybersecurity risks that financial institutions face when merging or acquiring another organization.

Related Topics: Executive

Troubled Debt Restructuring

Presented by Jeffery Johnson
This event was recorded on Monday, July 1st, 2019.

Attending this webinar will enable you to recognize a true TDR so that regulator reporting is accurate and to know how to manage them from an lending and accounting perspective.

Related Topics: Lending, Management/Employee Development

Role of the Information Security Officer

Presented by Susan Orr
This event was recorded on Friday, June 28th, 2019.

When it comes to information and cyber security the responsibility falls at several levels including the Board of Directors and Senior Management.

Related Topics: Risk Management/Legal

Human Trafficking and Human Smuggling

Presented by Deborah Crawford
This event was recorded on Thursday, June 27th, 2019.

Learn what the differences in these two crimes are and how we can detect these criminals in the banking system.

Related Topics: Lending, Risk Management/Legal

Records Management and Retention

Presented by Carl Pry
This event was recorded on Thursday, June 27th, 2019.

Records management is the point of convergence of these resources, which is why effective and reliable records management must be part of your Compliance Program.

Related Topics: Compliance, Risk Management/Legal

Do’s and Don’ts on Checks

Presented by Deborah Crawford
This event was recorded on Wednesday, June 26th, 2019.

Learn the safe way to handle checks and be sure that you and your financial institution can be protected from loss on the negotiable instruments.

Related Topics: Compliance, Lending

Common Pitfalls of ARM Disclosures

Presented by Jack Holzknecht
This event was recorded on Wednesday, June 26th, 2019.

This two-hour program explains how to avoid problems when developing, maintaining and auditing ARM disclosures.

Related Topics: Compliance, Lending

Signature Card Danger Zones

Presented by Deborah Crawford
This event was recorded on Tuesday, June 25th, 2019.

This is a "must attend" webinar to learn about risks, liability and losses that can occur due to signature card contracts and, most importantly, how to avoid these issues!

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

15 Reasons Training Doesn’t Stick

Presented by Honey Shelton
This event was recorded on Tuesday, June 25th, 2019.

Join one of the country’s premier train the trainer instructors on how to get the most return on your training investment by staying in the right lane when you want to turnaround or prevent perform... More →

Related Topics: Human Resources, Management/Employee Development

Business, Industry and Management Risk Assessment

Presented by Tom Carlin
This event was recorded on Monday, June 24th, 2019.

This course is designed to help participants integrate the analysis of risks associated with the industry, business and management of the company into the overall credit underwriting process.

Related Topics: Risk Management/Legal, Management/Employee Development

Residential Construction Lending

Presented by Jeffery Johnson
This event was recorded on Friday, June 21st, 2019.

Many problems can occur during construction that can leave lenders highly exposed unless they are underwritten properly.

Related Topics: Lending

Three Key Risk Assessments in Your ERM Program: ERM, IT, and Internal Controls

Presented by Marci Malzahn
This event was recorded on Thursday, June 20th, 2019.

You will walk away with practical tools and examples you can implement in your organization immediately.

Related Topics: Risk Management/Legal, Executive

HMDA Advanced Lessons

Presented by David Dickinson
This event was recorded on Thursday, June 20th, 2019.

David will provide understanding into the data fields that are giving banks the most headaches and help navigate a path to a higher level of HMDA understanding.

Related Topics: Compliance, Lending

Environmental Risk Assessment in Commercial Real Estate Lending

Presented by Robin Russell
This event was recorded on Wednesday, June 19th, 2019.

This webinar will cover the environmental aspects of the OCC’s risk management guidelines for commercial real estate lending as well as their practical implications for your bank.

Related Topics: Risk Management/Legal

BSA: Professional Money Laundering Businesses

Presented by Deborah Crawford
This event was recorded on Wednesday, June 19th, 2019.

During this program, we will look at the professionals who help the criminal enterprise.

Related Topics: Compliance, Risk Management/Legal, BSA

Quarterly Compliance Briefing: Summer 2019

Presented by Carl Pry
This event was recorded on Tuesday, June 18th, 2019.

A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Improving Employee Performance in Everyday Work Situations & Reviews

Presented by Ross Blake
This event was recorded on Tuesday, June 18th, 2019.

Learn how to give employees feedback to gain their cooperation to improve performance.

Related Topics: Human Resources, Management/Employee Development

Evaluating Financial Projections

Presented by Vin DiCara
This event was recorded on Monday, June 17th, 2019.

Developing financial projections are an excellent exercise for a business to pursue since this requires a business owner to think about the future and to develop a plan for achieving its future goa... More →

Related Topics: Lending

Indirect Lending

Presented by Bruce Hull
This event was recorded on Thursday, June 13th, 2019.

Do you have controls in place to adequately monitor your indirect loan program?

Related Topics: Lending

Being Strategic with Base Compensation for Non-Executive Positions

Presented by Mike Blanchard & Matt Brei
This event was recorded on Thursday, June 13th, 2019.

Our focus in this session is helping HR professionals sort through some of the compensation related challenges they may encounter outside of the executive level.

Related Topics: Human Resources

Loan Structure, Documentation and Compliance

Presented by David Osburn
This event was recorded on Wednesday, June 12th, 2019.

Attend this proactive webinar and receive a thorough overview of commercial lending requirements from a “loan” structure, documentation, and compliance perspective.

Related Topics: Lending

Upside Down Thinking on Efficiency - Do You Have Your Priorities Backwards?

Presented by David Carlson
This event was recorded on Tuesday, June 11th, 2019.

Once a financial institution can no longer materially improve its efficiency ratio by further reducing costs, what’s next?

Related Topics: Executive

Notary Public

Presented by Terri D. Thomas
This event was recorded on Tuesday, June 11th, 2019.

Notaries and others will learn best practices for dealing with issues unique to the financial industry.

Related Topics: Risk Management/Legal

CRE Lending: Property Types, Lease Structures and Other Non-Financial Risks

Presented by Richard Hamm
This event was recorded on Monday, June 10th, 2019.

Learn to assess the important qualitative or non-financial factors that influence CRE performance over time.

Related Topics: Lending

Preventing Violence in the Workplace

Presented by Bob Gregg
This event was recorded on Friday, June 7th, 2019.

Learn about legal and practical issues related to workplace violence, including the ADA Direct Threat standards. We'll also address policies and best practices.

Related Topics: Human Resources, Risk Management/Legal

Bank Call Report Preparation for Beginners - Part 5

Presented by Ann Thomas
This event was recorded on Thursday, June 6th, 2019.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

Secrets to Being a Great Call Center Agent

Presented by Janice Branch
This event was recorded on Thursday, June 6th, 2019.

Call Centers create a competitive advantage for organizations that learn to create them well and train their agents to know what to say, what not to say, and how to sell while maximizing productivi... More →

Related Topics: Management/Employee Development

Excel Explained: Pivot Tables 101

Presented by David Ringstrom
This event was recorded on Wednesday, June 5th, 2019.

Excel expert David H. Ringstrom, CPA, focuses on the basics of using Excel pivot tables in this comprehensive presentation.

Related Topics: Computer Skills

ACH Origination for Lenders and Cash Management

Presented by Kate Cole
This event was recorded on Wednesday, June 5th, 2019.

In this session we will explain why you need to be compliant with the ACH Rules and the ramifications if you are not.

Related Topics: Risk Management/Legal

The Power of Storytelling

Presented by Philip Vassallo
This event was recorded on Tuesday, June 4th, 2019.

This webinar offers you practical insights into the time-honored tradition of storytelling.

Related Topics: Management/Employee Development

25 Baseline Controls Banks Struggle to Implement

Presented by Jon Waldman
This event was recorded on Tuesday, June 4th, 2019.

We have identified the top 25 most common baseline controls not implemented by financial institutions.

Related Topics: Risk Management/Legal

Key Ratios

Presented by Vin DiCara
This event was recorded on Monday, June 3rd, 2019.

This program will examine commonly used ratios to determine what they mean and what they tell us about a business.

Related Topics: Lending

The Directors Education Series: BSA Update

Presented by Deborah Crawford
This event was recorded on Monday, June 3rd, 2019.

During this webinar we will update your director's BSA information for 2019.

Related Topics: Executive

FDIC INTREx Work Program

Presented by Susan Orr
This event was recorded on Friday, May 31st, 2019.

First the Regulators rolled out the Cyber Assessment Tool (CAT), then one year later the FDIC released its new Information Technology Risk Examination Program - or InTREx for short.

Related Topics: Risk Management/Legal

CECL Methodology: The New Accounting Standard

Presented by Jeffery Johnson
This event was recorded on Thursday, May 30th, 2019.

This program is designed to review the elements and thought process in establishing and maintaining an adequate ALLL level under the new regulatory guidance referred to as CECL.

Related Topics: Lending, Risk Management/Legal

Bank Call Report Preparation for Beginners - Part 4

Presented by Ann Thomas
This event was recorded on Thursday, May 30th, 2019.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

Audit Report Writing

Presented by Philip Vassallo
This event was recorded on Wednesday, May 29th, 2019.

You'll receive excellent resources that you can continually turn to during intense, complex audit engagements.

Related Topics: Auditing, Management/Employee Development

Living Trust Documents

Presented by Terri D. Thomas
This event was recorded on Wednesday, May 29th, 2019.

This two-hour presentation will provide financial institution personnel with best practices to use in dealing with these complex legal documents.

Related Topics: Risk Management/Legal

For Bank Managers: Hire Your Next Banking Sales Superstar

Presented by Alex Cole
This event was recorded on Tuesday, May 28th, 2019.

This webinar will provide you with a proven process for searching, interviewing, hiring and on-boarding bankers who will be successful salespeople.

Related Topics: Sales, Management/Employee Development

You're the New Supervisor! Fasten Your Seat Belt!

Presented by Honey Shelton
This event was recorded on Tuesday, May 28th, 2019.

This program will ramp up leadership skills and address critical supervisory issues necessary to become an extraordinary supervisor.

Related Topics: Human Resources, Management/Employee Development

CRE Lending: Cash Flow Analysis & Cap Rates

Presented by Richard Hamm
This event was recorded on Thursday, May 23rd, 2019.

This program covers the key variables and concepts for determining CRE cash flow and transaction-level stress-testing.

Related Topics: Lending

Bank Call Report Preparation for Beginners - Part 3

Presented by Ann Thomas
This event was recorded on Thursday, May 23rd, 2019.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

High Touch Coaching in a High-Tech World

Presented by Mark Trinkle
This event was recorded on Wednesday, May 22nd, 2019.

This workshop will provide a framework to help sales managers deliver high touch coaching to grow relationships and revenue in this high-tech world.

Related Topics: Sales, Management/Employee Development

Third Party and Fourth Party Management

Presented by Jon Waldman
This event was recorded on Wednesday, May 22nd, 2019.

We will explore best practices for Vendor Management, Third Party Risk Management, Fourth Party Management and Customer Risk Management.

Related Topics: Risk Management/Legal

Developing a Strong Enterprise-Wide Risk Assessment for Your ERM Program

Presented by Marci Malzahn
This event was recorded on Tuesday, May 21st, 2019.

This webinar will take you through a step-by-step process to develop Risk Assessments to address key areas of your institution.

Related Topics: Risk Management/Legal, Executive

BSA/AML for Lenders

Presented by Carl Pry
This event was recorded on Tuesday, May 21st, 2019.

This two-hour program will assist your bank in determining whether your BSA Compliance Program adequately includes controls, such as training, policies and procedures, monitoring, etc for loan prod... More →

Related Topics: Lending, BSA

Call Center Representative Training

Presented by J.T. Turner
This event was recorded on Monday, May 20th, 2019.

This webinar will focus on the customer service aspects of Call Centers.

Related Topics: Sales, Management/Employee Development

Call Reports: RC-C Loan Coding and Related RC-R Reporting

Presented by Ann Thomas
This event was recorded on Friday, May 17th, 2019.

This webinar will help you learn the classification priority for reporting loan information correctly.

Related Topics: Lending, Reporting

Elder Financial Exploitation

Presented by Deborah Crawford
This event was recorded on Thursday, May 16th, 2019.

During this program, we will look at the problem of elder abuse and see what our role can be in protecting our elderly.

Related Topics: Lending, Risk Management/Legal

Bank Call Report Preparation for Beginners - Part 2

Presented by Ann Thomas
This event was recorded on Thursday, May 16th, 2019.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

Opening Accounts for Marijuana Related Businesses

Presented by Deborah Crawford
This event was recorded on Wednesday, May 15th, 2019.

Thirty-three states now have marijuana statutes of some sort. Are you going to bank this industry?

Related Topics: Compliance, Lending

Customer Service vs. Customer Experience

Presented by Janice Branch
This event was recorded on Tuesday, May 14th, 2019.

Financial institutions looking for ways to increase the relationship with the customer know that the success of the relationship is in the hands of the people who wait on and assist customers every... More →

Related Topics: Management/Employee Development

Handling Loan Applications – What can go wrong?

Presented by Susan Costonis
This event was recorded on Tuesday, May 14th, 2019.

Join this fast-paced webinar to understand the application process with step-by-step instructions and actual examples that explain the requirements of several confusing regulations in terms that ar... More →

Related Topics: Compliance, Lending

OFAC: Can We Comply?

Presented by Deborah Crawford
This event was recorded on Tuesday, May 14th, 2019.

In today’s shifting political landscape, the questions is can we comply?

Related Topics: Compliance

Advanced Commercial Loan Documentation

Presented by Robin Russell
This event was recorded on Monday, May 13th, 2019.

Everything a commercial loan officer should know about the core commercial loan documentation package.

Related Topics: Lending, Risk Management/Legal

Introduction to ACH: The Basics

Presented by Kate Cole
This event was recorded on Friday, May 10th, 2019.

The ACH Basics and Overview is designed as an introduction to ACH processing.

Related Topics: Risk Management/Legal

BSA: CIP and CDD

Presented by Deborah Crawford
This event was recorded on Thursday, May 9th, 2019.

This program will evaluate CDD and EDD regulation, exam guidance and provide thoughts on how to proceed with a program that is sales friendly to the account holder.

Related Topics: Risk Management/Legal, BSA

Bank Call Report Preparation for Beginners - Part 1

Presented by Ann Thomas
This event was recorded on Thursday, May 9th, 2019.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

Bank Call Report Preparation for Beginners - Five Part Series

Presented by Ann Thomas
This event was recorded on Thursday, May 9th, 2019.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

Lending 101

Presented by Anne Lolley
This event was recorded on Wednesday, May 8th, 2019.

In this unique webinar, Anne Lolley will provide an overview of federal compliance laws.

Related Topics: Lending

Lessons Learned - Recent Lending Compliance Enforcement Actions

Presented by Jack Holzknecht
This event was recorded on Wednesday, May 8th, 2019.

This two-hour webinar is designed to make attendees aware of recent enforcement actions, the actions required in response to the action and the penalties or costs imposed with the hope that armed w... More →

Related Topics: Compliance, Lending

New Federal Overtime Regulations – What You Need to Know

Presented by Steven Greene
This event was recorded on Tuesday, May 7th, 2019.

This presentation specifically addresses how the proposed regulations impact the banking industry, what preparation steps would be advisable, updated enforcement guidance from the Wage & Hour Divis... More →

Related Topics: Compliance, Human Resources

Introduction to Consumer Lending

Presented by David Osburn
This event was recorded on Monday, May 6th, 2019.

The webinar will cover the basics of consumer lending including the consumer loan function, marketing consumer loans, and making consumer lending decisions.

Related Topics: Lending

Loan Participations: What You Should Know

Presented by Jeffery Johnson
This event was recorded on Friday, May 3rd, 2019.

Learn the basic requirements for successful loan participations or syndications.

Related Topics: Lending

20 Legal Account Ownerships, Titles, Sample Signature Cards and Legal Documentation

Presented by Deborah Crawford
This event was recorded on Thursday, May 2nd, 2019.

This program is an A-Z on account ownership and documentation.

Related Topics: Compliance, Risk Management/Legal, BSA

FFIEC Mobile Services Guidance Review

Presented by Jon Waldman
This event was recorded on Thursday, May 2nd, 2019.

We will discuss the expectations within the FFIEC Retail Payments Booklet.

Related Topics: Risk Management/Legal

Mortgage Origination Compliance: Part 2

Presented by Carl Pry
This event was recorded on Wednesday, May 1st, 2019.

In Part 2 of this 2-part webinar, we'll discuss all the relevant requirements and considerations in the origination process.

Related Topics: Compliance, Lending

Controlling the Risks of Power of Attorney Documents

Presented by Terri D. Thomas
This event was recorded on Wednesday, May 1st, 2019.

This two-hour presentation will provide financial institution personnel with best practices to use when dealing with these complex legal documents.

Related Topics: Risk Management/Legal

The Directors Education Series: Cybersecurity in Banking - 2019

Presented by Chad Knutson
This event was recorded on Wednesday, May 1st, 2019.

This program will review top cybersecurity threats facing financial institutions today and what to be aware of with each. As well as new legal precedents that are being set, increasing liability fo... More →

Related Topics: Executive

Coaching Tellers to Excellence

Presented by Janice Branch
This event was recorded on Tuesday, April 30th, 2019.

This program will help you see how you can put coaching techniques into your leadership skills and get positive and meaningful results.

Related Topics: Management/Employee Development

Red Flags for Money Laundering for the Front Line

Presented by Deborah Crawford
This event was recorded on Tuesday, April 30th, 2019.

This program will answer commonly asked frontline questions and it will go over the red flags for money laundering for deposits and loans.

Related Topics: Compliance, BSA

Five Ways to Jump-Start Your Core Deposit Growth in 2019

Presented by Brett Walburn
This event was recorded on Monday, April 29th, 2019.

In this highly-competitive, rising-rate environment, demand for core funding is high, and many community institutions are scrambling to keep pace.

Related Topics: Executive

Equipment Lease Financing

Presented by Robin Russell
This event was recorded on Sunday, April 28th, 2019.

This webinar focuses on the many aspects of equipment lease financing, from structure and documentation to monitoring and administration.

Related Topics: Lending

Understanding Commercial Loan Documents

Presented by Robin Russell
This event was recorded on Friday, April 26th, 2019.

The instructor will lead participants through all sections of the various required loan documents.

Related Topics: Lending

10 BSA Exam Hot Spots

Presented by Deborah Crawford
This event was recorded on Thursday, April 25th, 2019.

We will look at the top exam issues for 2019 and focus on avoiding the mishaps of poor planning on your examination.

Related Topics: Compliance, BSA

Mortgage Origination Compliance: Part 1

Presented by Carl Pry
This event was recorded on Thursday, April 25th, 2019.

In Part 1 of this 2-part webinar, we'll discuss all the relevant requirements and considerations in the origination process.

Related Topics: Compliance, Lending

Mortgage Origination Compliance: A 2-Part Series

Presented by Carl Pry
This event was recorded on Thursday, April 25th, 2019.

In this 2-part webinar, we'll discuss all the relevant requirements and considerations in the origination process.

Related Topics: Compliance, Lending

Creating the Right ERM Program for YOUR Community Bank

Presented by Marci Malzahn
This event was recorded on Wednesday, April 24th, 2019.

You will learn how to put your program together using all the parts you already have in your bank.

Related Topics: Risk Management/Legal, Executive

Developing and Organizing an Effective Remote Deposit Capture Program (RDC)

Presented by Susan Orr
This event was recorded on Wednesday, April 24th, 2019.

We'll outline the detailed information you should add to your documents and processes to support a thorough due diligence, risk assessment, and annual oversight of your customers.

Related Topics: Risk Management/Legal

Opening Fiduciary Accounts

Presented by Deborah Crawford
This event was recorded on Tuesday, April 23rd, 2019.

We will cover the documents needed, the signature set up and managing fiduciary money.

Related Topics: Compliance, Lending

Safe Deposit Vault Security & Disaster Recovery Essentials

Presented by David P. McGuinn
This event was recorded on Tuesday, April 23rd, 2019.

Whether you have 50 boxes or 5,000, this presentation provides a realistic and well-organized method of reviewing and auditing your procedures before a catastrophe occurs.

Related Topics: Risk Management/Legal, Safe Deposit

Basics of Banking: An Overview

Presented by David Osburn
This event was recorded on Monday, April 22nd, 2019.

This webinar will provide an “introduction” to the banking industry and touch on most all aspects of banking.

Related Topics: Lending

Loan Structuring Basics

Presented by Tom Carlin
This event was recorded on Friday, April 19th, 2019.

The principal goal of this course is to enable you to appropriately structure credit exposures, matching loan type, terms and conditions to the borrower’s identified primary and secondary loan repa... More →

Related Topics: Lending

Escrow Accounts Compliance

Presented by David Dickinson
This event was recorded on Thursday, April 18th, 2019.

Join us for a two-hour webinar on Escrow Accounts to get a clear understanding of how to set up and maintain compliant escrow accounts.

Related Topics: Compliance, Lending

Regulation O - Lending to Insiders

Presented by Jack Holzknecht
This event was recorded on Wednesday, April 17th, 2019.

This program provides the information needed by the lending, compliance and audit staff to assure ongoing compliance with the regulation.

Related Topics: Compliance, Lending

Flood Insurance Compliance

Presented by Jerod Moyer
This event was recorded on Tuesday, April 16th, 2019.

Join us for a webinar covering the flood insurance compliance HOT SPOTS.

Related Topics: Compliance, Lending, Risk Management/Legal

Commercial & Business Lending Basics for Support Personnel

Presented by Richard Hamm
This event was recorded on Monday, April 15th, 2019.

This webinar is designed to take the "mystery" out of the commercial lending process and the confusing terminology often used by lenders.

Related Topics: Lending

Excel Explained: Creating Interactive Spreadsheets

Presented by David Ringstrom
This event was recorded on Friday, April 12th, 2019.

When you attend this live presentation, you’ll learn how to implement multiple techniques to create spreadsheets that are interactive, accurate, and user friendly.

Related Topics: Computer Skills

Dealing with Casual Days, Dress Codes and Work Appearance

Presented by Bob Gregg
This event was recorded on Thursday, April 11th, 2019.

This program will cover the practical and legal issues and the current trends in workplace appearance, and what you should and shouldn't do about it.

Related Topics: Human Resources

Reg E Compliance - Five Best Practices for Handling Disputes

Presented by Susan Costonis
This event was recorded on Thursday, April 11th, 2019.

We will review the steps required to handle disputes and inquiries and the time frames for resolving a claim for an unauthorized transaction.

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

UCC 3 & 4 and Other Legal Check Issues

Presented by Deborah Crawford
This event was recorded on Wednesday, April 10th, 2019.

This program will look at who has the right to endorse the back of a check, and where is proper endorsement placement.

Related Topics: Lending, BSA

Marketing & Advertising Compliance

Presented by Carl Pry
This event was recorded on Wednesday, April 10th, 2019.

As the compliance environment becomes more complex, your marketing department must stay on top of all the rules and regulations. This session can help.

Related Topics: Compliance, Risk Management/Legal

Business Writing for Financial Professionals

Presented by Philip Vassallo
This event was recorded on Tuesday, April 9th, 2019.

This webinar provides a systematic, top-down approach to business-writing situations that includes the key principles of focused, thorough, organized, and articulate financial documents.

Related Topics: Risk Management/Legal, Management/Employee Development

What's Hot in Mortgage Compliance Now?

Presented by Carl Pry
This event was recorded on Tuesday, April 9th, 2019.

This new webinar series includes three separate webinars presented by industry experts sharing current mortgage trends, best practices and providing real-world e... More →

Related Topics: Lending

The NEW Private Flood Insurance Rules

Presented by Jerod Moyer
This event was recorded on Tuesday, April 9th, 2019.

All you need to know in one hour. Mandatory compliance by July 1, 2019. New rules issued on January 25, 2019!

Related Topics: Compliance, Lending, Risk Management/Legal

Lending to Municipalities

Presented by Robin Russell
This event was recorded on Monday, April 8th, 2019.

We will discuss credit services for municipalities and other local government organizations.

Related Topics: Lending

IRA Death Payments to Beneficiaries

Presented by Patrice Konarik
This event was recorded on Friday, April 5th, 2019.

In this two hour webinar, we will focus on the answers to these questions in a nice, detailed format with examples and handouts to help facilitate your beneficiary payouts when an IRA owner dies.More →

Related Topics: IRAs

Mapping Multi-Tiered Business Accounts with New CDD

Presented by Deborah Crawford
This event was recorded on Thursday, April 4th, 2019.

This program will focus on different structures and common errors.

Related Topics: Lending, BSA

Successful Workout Strategies for Problem Loans

Presented by Linda Larger
This event was recorded on Thursday, April 4th, 2019.

This webinar is designed to provide the participant with a disciplined strategy for approaching the loan when it reaches the workout situation.

Related Topics: Lending

Lie Detection

Presented by J.T. Turner
This event was recorded on Wednesday, April 3rd, 2019.

In this webinar, Lie Detection expert J.T. Turner will guide you through various skills you can use to detect when you are being lied to and give you suggestions for finding the truth.

Related Topics: Human Resources, Risk Management/Legal

Robbery Prevention & Response

Presented by Carol Dodgen
This event was recorded on Wednesday, April 3rd, 2019.

In this session, find out what makes a robber choose his target, and learn ways to safeguard you and your institution against these criminals.

Related Topics: Risk Management/Legal

Workplace Violence Planning & Active Shooter Preparedness

Presented by Randall Phillips
This event was recorded on Tuesday, April 2nd, 2019.

We’ll discuss the importance of creating a culture of awareness and reporting. You’ll learn how to develop an Emergency Action Plan and why it’s so important.

Related Topics: Risk Management/Legal, Management/Employee Development

Core Management Skills

Presented by J.T. Turner
This event was recorded on Tuesday, April 2nd, 2019.

Get an excellent overview of key skills all good managers need to function at their best.

Related Topics: Human Resources

Basic Cash Flow Analysis

Presented by Jeffery Johnson
This event was recorded on Monday, April 1st, 2019.

Learn how to calculate cash flow using the Universal Cash Flow Analysis method (UCA).

Related Topics: Lending

The Directors Education Series: Asset Liability Management: Advanced Practical Applications

Presented by Photo of Marc Gall Marc Gall
This event was recorded on Monday, April 1st, 2019.

The banking landscaping is changing and so should your institution's strategy. This program will address critical balance sheet management questions to ponder as a board and discuss with your manag... More →

Related Topics: Executive

Ratio Analysis to Determine Financial Strength

Presented by Jeffery Johnson
This event was recorded on Friday, March 29th, 2019.

Learn the five vital signs of any organization and the ratios required to identify them.

Related Topics: Lending

Foreign Remittances

Presented by Deborah Crawford
This event was recorded on Thursday, March 28th, 2019.

This webinar will cover the requirements for providers under Regulation E.

Related Topics: Compliance, Deposit Accounts

Best-Ever Compliance Checklists for Commercial Loans

Presented by Anne Lolley
This event was recorded on Wednesday, March 27th, 2019.

This colorful checklist, patterned after the popular Best-Ever Consumer Checklists, will guide bankers through those traps and ensure compliance.

Related Topics: Compliance, Lending

Open-Ended Lines of Credit - Compliance Issues

Presented by Carl Pry
This event was recorded on Wednesday, March 27th, 2019.

This webinar will focus on the personal/overdraft lines and HELOC requirements.

Related Topics: Compliance, Lending

Opening Accounts for Nonresident Aliens

Presented by Deborah Crawford
This event was recorded on Wednesday, March 27th, 2019.

It has always been challenging to open accounts for nonresident aliens and to identify the person we are doing business with.

Related Topics: Compliance, Deposit Accounts

Writing Teller Training and Procedures

Presented by Deborah Crawford
This event was recorded on Tuesday, March 26th, 2019.

Join us for an overview on writing teller training and procedures. They go hand in hand with success at the frontline.

Related Topics: Human Resources, Management/Employee Development

The Four Cs of Exceptional Supervision

Presented by Honey Shelton
This event was recorded on Tuesday, March 26th, 2019.

This program will ramp up your leadership skills and address critical supervisory issues necessary to becoming an excellent manager.

Related Topics: Human Resources, Management/Employee Development

Residential Construction Lending

Presented by Richard Hamm
This event was recorded on Monday, March 25th, 2019.

Receive an overview of the major issues involved in consumer or residential construction lending.

Related Topics: Lending

Call Report - Lending Schedules for Banks

Presented by Ann Thomas
This event was recorded on Friday, March 22nd, 2019.

This webinar will help you learn the classification priority for reporting loan information correctly.

Related Topics: Reporting

Managing a Successful Call Center

Presented by Janice Branch
This event was recorded on Thursday, March 21st, 2019.

This webinar is intended to assist Call Center Managers in ensuring they have well-trained agents in the Call Center who execute their responsibilities and duties effectively.

Related Topics: Management/Employee Development

Legal Liabilities when Check Fraud Occurs

Presented by Terri D. Thomas
This event was recorded on Thursday, March 21st, 2019.

Learn best practices for spotting and stopping fraud losses.

Related Topics: Risk Management/Legal, Deposit Accounts

For Banking RMs: How Top Producing Bankers Prospect for Business

Presented by Alex Cole
This event was recorded on Wednesday, March 20th, 2019.

Become more effective at the early steps in the sales process so you can shorten the sales cycle, eliminate stalls and "think it overs" at the closing table, and close more business.

Related Topics: Sales

Auditing HMDA

Presented by David Dickinson
This event was recorded on Wednesday, March 20th, 2019.

This webinar will help you look at your HMDA data from an auditor’s perspective.

Related Topics: Compliance, Auditing

The UCC for Lenders

Presented by Robin Russell
This event was recorded on Tuesday, March 19th, 2019.

This program is a comprehensive Uniform Commercial Code (UCC) secured lending program for persons new to banking and is also recommended as a refresher.

Related Topics: Lending

Right of Setoff

Presented by Terri D. Thomas
This event was recorded on Tuesday, March 19th, 2019.

The risks of using the "Right of Setoff" process incorrectly can be costly to your financial institution. Learn how to use this process correctly.

Related Topics: Compliance, Risk Management/Legal

Handling Deceased Deposit Accounts

Presented by Deborah Crawford
This event was recorded on Monday, March 18th, 2019.

Learn about checks, IRAs, deposit ownership, trusts, UTMA, affidavits of heirship and other complex issues that can occur when a customer dies.

Related Topics: Compliance, Lending

Protecting Your Salaried-Exempt Status

Presented by Bob Gregg
This event was recorded on Friday, March 15th, 2019.

Learn how to avoid mistakes and land mines under the Department of Labor FLSA rule.

Related Topics: Human Resources

Annual Deposit Regulation Training for the Frontline

Presented by Deborah Crawford
This event was recorded on Thursday, March 14th, 2019.

During the webinar, each regulation will spotlight the front line issues and how to handle them.

Related Topics: Compliance, Deposit Accounts

FFIEC Information Security Handbook Review

Presented by Jon Waldman
This event was recorded on Thursday, March 14th, 2019.

In September 2016, the FFIEC completely rewrote the Information Security Handbook. The Handbook represents an integration of concepts from Cybersecurity Guidance, Management Guidance, and other ele... More →

Related Topics: Risk Management/Legal

E-Sign for Lending and Critical E-Sign Implementation Issues

Presented by Susan Costonis
This event was recorded on Wednesday, March 13th, 2019.

What steps must be followed to be in compliance with E-Sign? What NEW steps should be taken to verify the customer’s identity in view of an increased risk of identity theft?

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

RESPA - Those Pesky Section 8 Violations

Presented by Jack Holzknecht
This event was recorded on Wednesday, March 13th, 2019.

This program reviews the RESPA/Regulation X rules that prohibit unearned fees and kickbacks and many of the recent consent decrees brokered by the CFPB.

Related Topics: Compliance, Lending

Very Basic Underwriting

Presented by J.T. Turner
This event was recorded on Tuesday, March 12th, 2019.

This class will give an excellent overview of the components of risk an underwriter considers in reviewing a loan.

Related Topics: Lending

Serve Well, Sell Right

Presented by Honey Shelton
This event was recorded on Tuesday, March 12th, 2019.

This webinar helps you gain insight of how you can engage your staff and elevate results at the branch.

Related Topics: Management/Employee Development, Sales

Advanced Tax Return Analysis

Presented by David Osburn
This event was recorded on Monday, March 11th, 2019.

Learn advanced tax return concepts and related analyses to help you work more effectively with your bank's business customers.

Related Topics: Lending

Quarterly Compliance Briefing: Spring 2019

Presented by Carl Pry
This event was recorded on Friday, March 8th, 2019.

A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Quarterly Compliance Briefing: 4-Part Series (2019)

Presented by Carl Pry
This event was recorded on Friday, March 8th, 2019.

A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Business Plans That Get Results

Presented by Philip Vassallo
This event was recorded on Friday, March 8th, 2019.

Business Plans That Get Results guides you through the process of composing a business plan for audiences either internal or external to your company.

Related Topics: Management/Employee Development

Consumer Real Estate Loans

Presented by Anne Lolley
This event was recorded on Thursday, March 7th, 2019.

This webinar will be particularly helpful to bankers wanting to offer consumer real estate loans for the first time.

Related Topics: Lending

Hiring, Compensating and Retaining Loan Officers without Regulatory and New Legal Risks

Presented by Ari Karen
This event was recorded on Thursday, March 7th, 2019.

This new webinar series includes three separate webinars presented by industry experts sharing current mortgage trends, best practices and providing real-world e... More →

Related Topics: Lending

Using Personal Tax Returns for Global Cashflow: What's Cashflow and What Isn't

Presented by Vin DiCara
This event was recorded on Thursday, March 7th, 2019.

Learn what forms and schedules in personal tax returns you should pay attention to and what you should ignore.

Related Topics: Lending

Commercial Construction Lending

Presented by Richard Hamm
This event was recorded on Wednesday, March 6th, 2019.

Receive an overview of the key steps involved in effectively administering commercial construction loans.

Related Topics: Lending

Cash Management: How Sales, Operations, and Technology Can Work Together to Generate More Fee Income

Presented by Marci Malzahn
This event was recorded on Tuesday, March 5th, 2019.

During this webinar, you will gain a more in-depth knowledge of Cash Management (aka Treasury Management) products and services.

ACH Origination and Same Day Entries

Presented by Kate Cole
This event was recorded on Tuesday, March 5th, 2019.

Join us and learn how to decipher the SEC codes, how the products work and what your warranties are.

Related Topics: Risk Management/Legal

CTRs: Line by Line

Presented by Deborah Crawford
This event was recorded on Monday, March 4th, 2019.

In this webinar you will learn how to avoid pitfalls and common errors.

Related Topics: Compliance, Deposit Accounts

Letters of Credit

Presented by Robin Russell
This event was recorded on Friday, March 1st, 2019.

Whether your bank issues letters of credit, accepts letters of credit or takes liens on letter of credit rights, this program is for you.

Related Topics: Lending, Risk Management/Legal

The Directors Education Series: Asset Liability Management Nuts and Bolts

Presented by Photo of Marc Gall Marc Gall
This event was recorded on Friday, March 1st, 2019.

This program will discuss the framework for sound Asset Liability Management and examine interest rate risk metrics for use in the process of enhancing the performance of your financial institution... More →

Related Topics: Executive

Alert! Prepaid Accounts Final Rule Effective April 1, 2019

Presented by Deborah Crawford
This event was recorded on Thursday, February 28th, 2019.

During this webinar, you will receive a compliance checklist and a comprehensive look at the rule. Sample policy and procedure language will also be provided.

Related Topics: Deposit Accounts

Federal Benefit Payments Garnishment Requirements

Presented by Terri D. Thomas
This event was recorded on Thursday, February 28th, 2019.

The rule not only supersedes state laws pertaining to how financial institutions process garnishments, but will also apply to state tax levies and warrants.

Related Topics: Compliance, Risk Management/Legal

W-9, W-8BEN and W-8BEN-E Forms and Info

Presented by Deborah Crawford
This event was recorded on Wednesday, February 27th, 2019.

During this program, we will do a line-by-line review of the W-9 and W-8BEN forms and the subsequent tax reporting to the IRS.

Related Topics: Deposit Accounts, Reporting

TRID for Beginners

Presented by Jerod Moyer
This event was recorded on Wednesday, February 27th, 2019.

This two-hour webinar is being developed and designed at an introductory/beginner level for applicable consumer real estate loan officers, processors, compliance and audit personnel.

Related Topics: Lending, TRID, Compliance

Onboarding Your New Hire

Presented by Honey Shelton
This event was recorded on Tuesday, February 26th, 2019.

Learn how to excel at new employee onboarding.

Related Topics: Human Resources, Management/Employee Development

Opening Minor Accounts

Presented by Deborah Crawford
This event was recorded on Tuesday, February 26th, 2019.

Learn how to answer your adult accountholders' questions on how to set up accounts for grandchildren, for college, and other reasons to set up minor accounts.

Related Topics: Risk Management/Legal, Deposit Accounts

Excel Explained: Minimize Spreadsheet Errors

Presented by David Ringstrom
This event was recorded on Monday, February 25th, 2019.

Learn a variety of tricks and techniques you can use to improve the integrity of your Excel spreadsheets.

Related Topics: Computer Skills

Thought Leadership Webinar Series

Presented by Dale Vermillion, Ari Karen & Carl Pry
This event was recorded on Friday, February 22nd, 2019.

This new webinar series includes three separate webinars presented by industry experts sharing current mortgage trends, best practices and providing real-world examples.

Related Topics: Lending

Rate Doesn't Matter! Overcoming Rate Resistance to Increase Sales

Presented by Dale Vermillion
This event was recorded on Friday, February 22nd, 2019.

This new webinar series includes three separate webinars presented by industry experts sharing current mortgage trends, best practices and providing real-world examples.

Related Topics: Lending

Dealing with Appraisals: Regulations and Requirements

Presented by Carl Pry
This event was recorded on Friday, February 22nd, 2019.

Learn in-depth details of the appraisal and valuation process, from both the lender and appraiser side of the game.

Related Topics: Compliance, Lending

ACH Rule Changes: What's New in 2019

Presented by Kate Cole
This event was recorded on Friday, February 22nd, 2019.

Attend this webinar to make sure that you are compliant with the ACH Rules.

Related Topics: Compliance

Legal Issues of Checks

Presented by Deborah Crawford
This event was recorded on Thursday, February 21st, 2019.

Learn about many legal aspects of checks, and the compliance issues of Reg CC and BSA. This webinar will serve as the annual training requirement for both these regulations.

Related Topics: Risk Management/Legal, Deposit Accounts

BSA Emerging Issues 2019

Presented by Deborah Crawford
This event was recorded on Wednesday, February 20th, 2019.

2019 brings new and emerging BSA issues to the forefront for examinations.

Related Topics: BSA

Top 25 Safe Deposit Compliance Issues

Presented by David P. McGuinn
This event was recorded on Wednesday, February 20th, 2019.

During this webinar, you will receive current information about all of these issues and an in-depth explanation about how they impact on your financial institution and your safe deposit box renters... More →

Related Topics: Risk Management/Legal, Safe Deposit

Opening New Accounts Part III: Trust and Fiduciary

Presented by Suzie Jones
This event was recorded on Tuesday, February 19th, 2019.

This two hour webinar will delve into the responsibilities of collecting appropriate documentation, providing ownership options, titling accounts correctly, and allowing proper access to Trust, Fid... More →

Related Topics: Risk Management/Legal, Deposit Accounts

Responsibilities of the Information Security Officer

Presented by Chad Knutson
This event was recorded on Tuesday, February 19th, 2019.

We will review various regulatory guidance that outlines ISO responsibilities and reporting structures. Additionally, various educational paths that can help develop your skills in the future.

Related Topics: Risk Management/Legal

Writing Effective Business Reports

Presented by Philip Vassallo
This event was recorded on Friday, February 15th, 2019.

Writing across multiple industries and disciplines in an ever-evolving marketplace demands efficient techniques for reporting to a wide audience with contrasting concerns.

Related Topics: Management/Employee Development, Human Resources

8 Steps to Improve Cross-Selling

Presented by Janice Branch
This event was recorded on Thursday, February 14th, 2019.

This program will help you with ways to elevate cross-selling results.

Related Topics: Sales, Human Resources

Problem Loan Identification

Presented by Tom Carlin
This event was recorded on Thursday, February 14th, 2019.

This course is designed to sharpen the ability of participants to recognize potential problem loans early and identify appropriate solutions once they surface.

Related Topics: Lending

Opening New Accounts Part II: Business Accounts

Presented by Suzie Jones
This event was recorded on Wednesday, February 13th, 2019.

This two hour Webinar examines not only the documentation requirements on business entities available in most states but provides clarity on how to identify who has authority to open and transact o... More →

Related Topics: Risk Management/Legal, Deposit Accounts

Loan Documentation: Top 10 Mistakes and How to Avoid Them

Presented by Robin Russell
This event was recorded on Wednesday, February 13th, 2019.

Learn the "right thing to do" and avoid frequent exceptions and mistakes.

Related Topics: Lending

CRA Nuts & Bolts - Five Steps to Pass the Exam

Presented by Susan Costonis
This event was recorded on Tuesday, February 12th, 2019.

We will review the steps required to establish your case and demonstrate why your CRA program qualifies for a "Satisfactory" or possibly "Outstanding" rating.

Related Topics: Compliance

What to Do When a Customer Dies

Presented by Terri D. Thomas
This event was recorded on Tuesday, February 12th, 2019.

We'll walk you through the complicated process of dealing with a customer's death - both on the deposit side and the loan side.

Related Topics: Risk Management/Legal

CRE Appraisals: Regulations and the Review Process

Presented by Richard Hamm
This event was recorded on Monday, February 11th, 2019.

This session will cover the key issues from the December 2010 Interagency Appraisal and Evaluation Guidelines, the October 2018 Frequently Asked Questions on the Appraisal Regulations and the Inter... More →

Related Topics: Lending

Call Report for Banks - Recent Changes, Highlights, and Pitfalls

Presented by Ann Thomas
This event was recorded on Friday, February 8th, 2019.

The webinar will cover the latest revisions, including the November and September, 2018 proposed changes to March, 2019.

Related Topics: Compliance, Risk Management/Legal, Reporting

Alert! Regulation CC Proposed Changes

Presented by Deborah Crawford
This event was recorded on Thursday, February 7th, 2019.

Learn what is involved before we move to the final version of Regulation CC.

Related Topics: Compliance, Deposit Accounts

Preparing a New Manager for Success

Presented by Honey Shelton
This event was recorded on Thursday, February 7th, 2019.

A manager onboarding program includes skills that an employee needs the minute he or she becomes a manager. This online seminar will explore what not to do as well as creative success strategies.More →

Related Topics: Human Resources, Management/Employee Development

Call Report Update Seminar & Video Webcast

Presented by Ann Thomas
This event was recorded on Thursday, February 7th, 2019.

Attend this Call Report Update Seminar via Live Streaming Video!

Related Topics: Reporting

Opening New Accounts Part I: Personal/Consumer Accounts

Presented by Suzie Jones
This event was recorded on Wednesday, February 6th, 2019.

This two-hour workshop focuses on the risks, procedures, best practices, and compliance requirements for opening Personal and Consumer Accounts.

Related Topics: Risk Management/Legal, Deposit Accounts

Opening New Accounts - 3-Part Series

Presented by Suzie Jones
This event was recorded on Wednesday, February 6th, 2019.

This is a three-part series to be held on February 6, 13, and 19th.

Related Topics: Risk Management/Legal, Deposit Accounts

Introduction to Internal Audit

Presented by Eileen Iles
This event was recorded on Wednesday, February 6th, 2019.

This program will discuss the changing role of internal audit and how internal audit may add value in today’s complex banking environment.

TRID Amendments 2019

Presented by Carl Pry
This event was recorded on Tuesday, February 5th, 2019.

This webinar is intended to review and discuss many of the major issues lenders are facing with TRID, including the recent changes, black hole, and some continued unresolved questions and how to de... More →

Related Topics: Compliance, Lending, TRID, Compliance

Fair Lending - Do Your Lenders Know the Requirements?

Presented by Jack Holzknecht
This event was recorded on Tuesday, February 5th, 2019.

This information packed seminar provides a refresher on the basic concepts of fair lending.

Related Topics: Compliance, Lending

Advanced Cash Flow Analysis

Presented by David Osburn
This event was recorded on Monday, February 4th, 2019.

This webinar will explore multiple models of both business and personal(business... More →

Related Topics: Lending

Writing an Effective Credit Memorandum

Presented by Jeffery Johnson
This event was recorded on Friday, February 1st, 2019.

Learn skills required to write an effective credit memorandum.

Related Topics: Lending

The Directors Education Series: Compliance Oversight Responsibilities

Presented by Carl Pry
This event was recorded on Friday, February 1st, 2019.

This program will cover the regulatory attention given to Board oversight over institution compliance functions since the passing of the Dodd-Frank Act.

Related Topics: Executive

State of HMDA in 2019

Presented by Carl Pry
This event was recorded on Thursday, January 31st, 2019.

We’ll discuss the current state of HMDA so close to submission in this session and get some of your questions answered.

Related Topics: Compliance, Lending

Dealing with Subpoenas, Summonses, Garnishments, Tax Levies, Etc.

Presented by Terri D. Thomas
This event was recorded on Thursday, January 31st, 2019.

Learn how to deal effectively with these documents and the parties who serve them upon you.

Related Topics: Risk Management/Legal

Advertising Compliance

Presented by David Dickinson
This event was recorded on Wednesday, January 30th, 2019.

Learn how to comply with advertising requirements in various regulations.

Related Topics: Compliance

Reviewing Residential Appraisals for Mortgage Decisions

Presented by J.T. Turner
This event was recorded on Wednesday, January 30th, 2019.

This webinar will give you an understanding of reviewing appraisals.

Related Topics: Lending

Strategic Planning for Financial Institutions - It's All About Your Strategy!

Presented by Marci Malzahn
This event was recorded on Tuesday, January 29th, 2019.

Your bank is unique so your Strategic Plan should be unique as well.

Related Topics: Risk Management/Legal, Executive

When to Coach? When to Supervise?

Presented by Honey Shelton
This event was recorded on Tuesday, January 29th, 2019.

This webinar will encourage you to be prepared to be effective both as a coach and as a supervisor. How are they different? How are they alike?

Related Topics: Human Resources, Management/Employee Development

Accounting Essentials for Banks

Presented by Eileen Iles
This event was recorded on Monday, January 28th, 2019.

Understanding how Banks account for financial transactions, compile basic financial statements and communicate their financial information.

Related Topics: Reporting

Escrows

Presented by Carl Pry
This event was recorded on Friday, January 25th, 2019.

In this webinar we’ll discuss the mechanics of establishing and maintaining escrow accounts, as well as in what situations escrows must be maintained.

Related Topics: Compliance, Lending, Risk Management/Legal

ESIGN and UETA for Deposits

Presented by Deborah Crawford
This event was recorded on Thursday, January 24th, 2019.

In this program, learn the 15 hot spots that can keep you out of trouble with consumers and regulators in 2019.

Related Topics: Deposit Accounts

Is Your Organization Financially Fit?

Presented by Joe Saari
This event was recorded on Thursday, January 24th, 2019.

Learn how improving the financial know-how of your employees and customers can provide a triple benefit to your bottom-line.

Related Topics: Management/Employee Development

Basics of Real Estate Loan Documentation

Presented by Robin Russell
This event was recorded on Wednesday, January 23rd, 2019.

Receive an overview of real estate loan documentation requirements, regulatory compliance issues, loan administration issues and best practices.

Related Topics: Compliance, Lending

Health Savings Accounts

Presented by Patrice Konarik
This event was recorded on Wednesday, January 23rd, 2019.

Whether you are now offering HSAs or are thinking about offering HSAs, this 2 hour extremely informative webinar will give you the information you need to make sure you are setting the accounts up ... More →

Related Topics: Risk Management/Legal

CRE Appraisals: Appraisal Components, Approaches to Value and Cap Rates

Presented by Richard Hamm
This event was recorded on Tuesday, January 22nd, 2019.

Fundamental principles and features and CRE appraisals are covered.

Related Topics: Lending

Top 10 Most Frequent Flood Issues

Presented by Jack Holzknecht
This event was recorded on Tuesday, January 22nd, 2019.

This two-hour webinar explains the top ten issues financial institutions face regarding flood insurance.

Related Topics: Compliance, Lending

Employment Compliance Priorities for 2019

Presented by Steven Greene
This event was recorded on Friday, January 18th, 2019.

This session is designed to update human resource professionals regarding developments and proposals that have unfolded from the Trump administration, particularly new obligations announced during ... More →

Related Topics: Compliance, Human Resources

Beneficial Ownership: Where Are We Now?

Presented by Deborah Crawford
This event was recorded on Thursday, January 17th, 2019.

This program will point out common errors and the still unresolved and unanswered questions for beneficial ownership.

Related Topics: Compliance, BSA

Compliance 101: Rules for Consumer & Mortgage Lenders

Presented by Susan Costonis
This event was recorded on Thursday, January 17th, 2019.

We’ll review “what’s old, what’s new, and what’s to come”.

Related Topics: Compliance, Lending

Social Security Basics

Presented by Allen McLellan
This event was recorded on Wednesday, January 16th, 2019.

This webinar is an introduction to the basic rules that govern Social Security.

Related Topics: Risk Management/Legal

Smart Social Media

Presented by J.T. Turner
This event was recorded on Wednesday, January 16th, 2019.

One simple post can destroy years of building trust and goodwill!

Related Topics: Human Resources, Risk Management/Legal

Nailing Your Job of Head Teller

Presented by Janice Branch
This event was recorded on Tuesday, January 15th, 2019.

This program is for head tellers and managers dedicated to developing a dynamic team.

Related Topics: Management/Employee Development

Online Deposit Account Opening

Presented by Deborah Crawford
This event was recorded on Tuesday, January 15th, 2019.

How to comply with all the new account opening procedures using the online mechanism, and meet examiner expectations and scrutiny.

Related Topics: Compliance, Risk Management/Legal

Incident Response

Presented by Buzz Hillestad
This event was recorded on Monday, January 14th, 2019.

Core steps required for most incidents will be highlighted and specialized components for DDOS, malware, ransomware, CATO, and unauthorized access incident types will be examined.

Related Topics: Risk Management/Legal

Masterful Time Management

Presented by Philip Vassallo
This event was recorded on Friday, January 11th, 2019.

This webinar will equip you with the tools and tips to getting things done effectively and efficiently, and resolving time-eroding issues as they pop up.

Related Topics: Auditing, Management/Employee Development

Writing New Account Procedures

Presented by Deborah Crawford
This event was recorded on Thursday, January 10th, 2019.

During this webinar, we will take the core document from deposit accounts documentation and set up a working document so that you can tailor your procedures into the framework we will provide.

Related Topics: Compliance, Risk Management/Legal

Advanced Collection Tools

Presented by David Osburn
This event was recorded on Thursday, January 10th, 2019.

Attend this webinar to learn how to better collect “problem loans” and protect the rights of the bank in today’s market!

Related Topics: Lending

Basic Business Entities & Other Commercial Borrowers

Presented by Robin Russell
This event was recorded on Wednesday, January 9th, 2019.

This webinar presents a survey of requirements, characteristics, advantages, disadvantages plus creation and documentation issues for the most frequently used types of business entities.

Related Topics: Lending

IRA Update and Review

Presented by Patrice Konarik
This event was recorded on Wednesday, January 9th, 2019.

We will discuss the new changes and give you procedures on how to handle these changes, as well as many other topics.

Related Topics: IRAs

New SAR Line By Line

Presented by Deborah Crawford
This event was recorded on Tuesday, January 8th, 2019.

FinCEN issued a notice to e-filers that announced an update to the Suspicious Activity Report (SAR) filing format, which went into effect in June 2018

Related Topics: Compliance, BSA

Train Smarter and More Effectively

Presented by Honey Shelton
This event was recorded on Tuesday, January 8th, 2019.

During this program, you will discover how to design training that promotes learner involvement.

Related Topics: Human Resources, Management/Employee Development

How to Analyze a Start-up Business

Presented by Vin DiCara
This event was recorded on Monday, January 7th, 2019.

This program will use business plans and the information contained within them to demonstrate to lenders the ways in which they can analyze start-up ventures in order to make better credit decision... More →

Related Topics: Lending

Establishing a Respectful Workplace

Presented by Bob Gregg
This event was recorded on Friday, January 4th, 2019.

This program brings understanding of employees' responsibilities toward each other and covers how to effectively address and resolve issues.

Related Topics: Human Resources

Best-Ever Compliance Checklists for Consumer Loans

Presented by Anne Lolley
This event was recorded on Thursday, January 3rd, 2019.

Colorful easy-to-use checklists lead lenders and processors through the various compliance requirements.

Related Topics: Compliance, Lending

How to Avoid Safe Deposit Litigations

Presented by David P. McGuinn
This event was recorded on Thursday, January 3rd, 2019.

Regardless of the size of your safe deposit operation, this presentation provides a realistic and well-organized method of reviewing your procedures before a lawsuit occurs.

Related Topics: Risk Management/Legal, Safe Deposit

The Directors Education Series: Business Continuity & Disaster Recovery Planning

Presented by Joel Abramson
This event was recorded on Tuesday, January 1st, 2019.

Join this session for a discussion on the elements and process of a properly coordinated strategy for all financial institutions, regardless of their size.

Related Topics: Executive

Basic Personal and Business Tax Return Analysis

Presented by David Osburn
This event was recorded on Thursday, December 20th, 2018.

Attend this proactive webinar and gain an understanding of the often complex and confusing topic of TAXES!

Related Topics: Lending

Common Check Scams Against Your Customer

Presented by Deborah Crawford
This event was recorded on Thursday, December 20th, 2018.

This webinar will look help your frontline protect your customer and your financial institution from common scams.

Related Topics: Compliance, Risk Management/Legal, BSA

Compliance for Commercial Lenders - Issues for the Unwary

Presented by Jack Holzknecht
This event was recorded on Wednesday, December 19th, 2018.

This two-hour program identifies the major compliance regulations that apply to commercial transactions and reviews particular issues from each of those regulations that cause problems for commerci... More →

Related Topics: Compliance, Lending

BSA Year End Round Up

Presented by Deborah Crawford
This event was recorded on Wednesday, December 19th, 2018.

This year-end wrap up will focus on looking at the 2018 year including beneficial ownership, new CTR, and New SAR.

Related Topics: Compliance, Risk Management/Legal, BSA

10 Deadly Habits of Dysfunctional Teams and What to Do About Them

Presented by Honey Shelton
This event was recorded on Tuesday, December 18th, 2018.

Join one of the industry’s top trainers and learn how to excel at building teams that take your company where it wants to go.

Related Topics: Human Resources, Management/Employee Development

Regulation E Error Resolutions and Disputes

Presented by David Dickinson
This event was recorded on Tuesday, December 18th, 2018.

Join David Dickinson of Banker’s Compliance Consulting for a two-hour webinar dedicated to dissecting the Regulation E error resolution requirements.

Related Topics: Compliance, Lending

Preparation, Risk, and Critical Robbery Procedures

Presented by Arvin Clar
This event was recorded on Monday, December 17th, 2018.

This program will discuss advance preparation, the actual robbery event, and what the financial institution needs to support staff after the robbery.

Related Topics: Risk Management/Legal, Management/Employee Development

The Do’s and Don’ts of Signature Card Contracts

Presented by Deborah Crawford
This event was recorded on Friday, December 14th, 2018.

These fundamental rules will keep your officers and your account representatives from creating liability and future losses on the deposit side of your organization.

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

20 Legal Account Ownerships, Titles, Sample Signature Cards and Legal Documentation

Presented by Deborah Crawford
This event was recorded on Thursday, December 13th, 2018.

This program is an A-Z on account ownership and documentation.

Related Topics: Compliance, Risk Management/Legal, BSA

Information Security Program Frameworks

Presented by Chad Knutson
This event was recorded on Thursday, December 13th, 2018.

Explore the fundamental building blocks of a repeatable framework for cybersecurity and information security issues.

Related Topics: Risk Management/Legal

Overdrafts

Presented by Jerod Moyer
This event was recorded on Wednesday, December 12th, 2018.

Join Jerod Moyer of Banker’s Compliance Consulting for a two-hour webinar dedicated to dissecting the requirements and best practices related to Overdrafts.

Related Topics: Compliance, Lending

Quarterly Compliance Briefing: Winter 2018

Presented by Carl Pry
This event was recorded on Wednesday, December 12th, 2018.

A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

New Account Interview Business Accounts: CIP, Risk and Beneficial Ownership

Presented by Deborah Crawford
This event was recorded on Tuesday, December 11th, 2018.

Learn how to direct the conversation to get the compliance results you want.

Related Topics: Compliance, Risk Management/Legal, BSA

Notary Public

Presented by Terri D. Thomas
This event was recorded on Tuesday, December 11th, 2018.

Notaries and others will learn best practices for dealing with issues unique to the financial industry.

Related Topics: Risk Management/Legal

Residential Construction Lending

Presented by Richard Hamm
This event was recorded on Monday, December 10th, 2018.

Receive an overview of the major issues involved in consumer or residential construction lending.

Related Topics: Lending

Excel 101: Introduction to Spreadsheets

Presented by David Ringstrom
This event was recorded on Friday, December 7th, 2018.

If you’ve never worked with Excel spreadsheets or haven’t in several years, this webcast is designed just for you.

Related Topics: Computer Skills

The Five Pillars of BSA

Presented by Deborah Crawford
This event was recorded on Thursday, December 6th, 2018.

During this webinar we will review the pillars of BSA.

Related Topics: Compliance, Risk Management/Legal, BSA

Loan Documentation 101: Lien Perfection, Business Collateral

Presented by Robin Russell
This event was recorded on Thursday, December 6th, 2018.

Learn about specific classifications of collateral and language description requirements for UCC-1s and security agreements.

Related Topics: Lending

Loan Documentation 101: Two Part Series

Presented by Robin Russell
This event was recorded on Wednesday, December 5th, 2018.

This is a two-part series. The prices below are including both sessions. Each session can also be attended individually.

Related Topics: Lending

Loan Documentation 101: Basic Secured Loan Documentation

Presented by Robin Russell
This event was recorded on Wednesday, December 5th, 2018.

Learn about basic loan documentation principles and practices under Revised Article 9 for collateral.

Related Topics: Lending

IRS Information Reporting: Rules and Forms

Presented by Carl Pry
This event was recorded on Wednesday, December 5th, 2018.

Learn about the many forms financial institutions must report, with an emphasis on when and exactly what to report.

Related Topics: Compliance, Risk Management/Legal, Reporting

Basic Bankruptcy for Bankers

Presented by Robin Russell
This event was recorded on Tuesday, December 4th, 2018.

This webinar will introduce you to the world of bankruptcy.

Related Topics: Lending, Risk Management/Legal

BSA/AML & OFAC Compliance - Part II

Presented by Carl Pry
This event was recorded on Tuesday, December 4th, 2018.

In Part 2, we’ll discuss the Customer Identification Program (CIP) rules, other BSA reporting, including funds transfer recordkeeping, PEPs, pouch rules, and the Office of Foreign Asset Control (OF... More →

Related Topics: Compliance, Risk Management/Legal

Developing and Documenting a CRA Assessment Area

Presented by Jack Holzknecht
This event was recorded on Tuesday, December 4th, 2018.

This program focuses on the proper method of delineating an assessment area.

Related Topics: Compliance, Lending

How to Analyze the Purchase of an Existing Business

Presented by Vin DiCara
This event was recorded on Monday, December 3rd, 2018.

Lenders will gain a greater understanding and comfort level with the methodologies to use for analyzing these types of borrowing requests.

Related Topics: Lending

The Directors Education Series: Dodd-Frank Reform: What Does It Mean?

Presented by Carl Pry
This event was recorded on Monday, December 3rd, 2018.

Attend a discussion on the "Dodd-Frank Relief" provisions, which provides many new exceptions and clarifications to aspects of the Dodd-Frank Act.

Related Topics: Executive

SAR Decision Making

Presented by Deborah Crawford
This event was recorded on Thursday, November 29th, 2018.

This program includes a review of the New SAR and its new data fields.

Related Topics: Compliance, BSA, Deposit Accounts

Top 50 Safe Deposit Procedures

Presented by David P. McGuinn
This event was recorded on Thursday, November 29th, 2018.

This webinar covers the “nuts and bolts” and the recommended day-to-day operating procedures for your institution.

Related Topics: Risk Management/Legal

A Lender's Guide to Understanding and Assessing Commercial Real Estate Leases

Presented by Robin Russell
This event was recorded on Wednesday, November 28th, 2018.

This fast-paced webinar will identify the key legal and financial aspects of a commercial lease.

Related Topics: Lending, Risk Management/Legal

Agricultural Loan Documentation & Administration

Presented by Robin Russell
This event was recorded on Wednesday, November 28th, 2018.

Learn about agricultural collateral, risk management, loan documentation, loan administration and loan monitoring.

Related Topics: Lending, Risk Management/Legal

Writing Deposit Operations Procedures

Presented by Deborah Crawford
This event was recorded on Tuesday, November 27th, 2018.

This webinar covers Reg D, E, CC and DD. A special look at ODP and everything but loans from the back of the house.

Related Topics: Compliance, Deposit Accounts

TRID Check Point - The 10/1/18 Rule Changes

Presented by Jerod Moyer
This event was recorded on Tuesday, November 27th, 2018.

Join Jerod Moyer of Banker’s Compliance Consulting for a two-hour TRID Checkpoint with Plain English translation of the October 1st changes.

Related Topics: Compliance, Lending, TRID, Compliance

Commercial Real Estate Lending: Cash Flow Analysis & Cap Rates

Presented by Richard Hamm
This event was recorded on Monday, November 26th, 2018.

This program covers the key variables and concepts for determining CRE cash flow and transaction-level stress-testing.

Related Topics: Lending

Cross-Selling Success at the Branch

Presented by Janice Branch
This event was recorded on Tuesday, November 20th, 2018.

In this two-hour webinar, come learn how to enhance your preparation and your curiosity-seeking skills. Let us help you become a pro at transitioning from the transactional part of the job to ... More →

Related Topics: Management/Employee Development

TRID for Construction Loans

Presented by Jack Holzknecht
This event was recorded on Tuesday, November 20th, 2018.

The program provides answers for the many questions bankers have regarding the proper disclosure of construction loans.

Related Topics: Compliance, Lending, TRID, Compliance

Outsourced Third Party (Vendor) Management

Presented by Susan Orr
This event was recorded on Monday, November 19th, 2018.

Susan Orr has assisted numerous institutions with developing their Outsourced Third Party Risk Management Program and will share her insights into developing an effective program in this webinar.More →

Related Topics: Risk Management/Legal

BSA/AML & OFAC Compliance - Part I

Presented by Carl Pry
This event was recorded on Friday, November 16th, 2018.

In Part 1, we'll discuss the Bank Secrecy Act provisions in general, including program requirements, risk assessments, CTRs, SARs, and the Beneficial Owner provisions, among other things.

Related Topics: Compliance, Risk Management/Legal

BSA/AML & OFAC Compliance: Two Part Series

Presented by Carl Pry
This event was recorded on Friday, November 16th, 2018.

In these two sessions, we'll talk about where the risk areas are and where examiners are criticizing institutions. Your comprehensive program must be continually updated, and we'll make sure you ha... More →

Related Topics: Compliance, Risk Management/Legal

Teller Compliance Issues: UCC 3 & 4 Issues, Reg CC and CTRs

Presented by Deborah Crawford
This event was recorded on Thursday, November 15th, 2018.

Learn the safe way to handle checks and be sure that you and your financial institution can be protected from loss on the negotiable instruments.

Related Topics: Compliance

Living Trust Documents

Presented by Terri D. Thomas
This event was recorded on Thursday, November 15th, 2018.

This two-hour presentation will provide financial institution personnel with best practices to use in dealing with these complex legal documents.

Related Topics: Risk Management/Legal

Customer Identification Programs and Customer Due Diligence: Update

Presented by Deborah Crawford
This event was recorded on Wednesday, November 14th, 2018.

This program will evaluate CDD and EDD regulation, exam guidance and provide thoughts on how to proceed with a program that is sales friendly to the account holder. We look at the regulation line-b... More →

Related Topics: Compliance

IRAs: Auditing and Compliance

Presented by Patrice Konarik
This event was recorded on Wednesday, November 14th, 2018.

If you don't want your customers to get unnecessary letters and bills the IRS for bank-induced filing errors, this Webinar is a true necessity.

Violence in Your Workplace: Prevention & Response

Presented by Carol Dodgen
This event was recorded on Tuesday, November 13th, 2018.

In this presentation, we will analyze recent cases to identify unheeded warnings, and then identify physical security measures and procedures that either were not in place or were ignored.

Related Topics: Human Resources, Risk Management/Legal

Controlling the Risks of Power of Attorney Documents

Presented by Terri D. Thomas
This event was recorded on Tuesday, November 13th, 2018.

This two-hour presentation will provide financial institution personnel with best practices to use when dealing with these complex legal documents.

Related Topics: Risk Management/Legal

For Bank Managers: Build a No-Excuses Sales Environment

Presented by Alex Cole
This event was recorded on Thursday, November 8th, 2018.

Learn specific strategies to build and cultivate a culture of responsibility with your team. No excuses, big results!

Related Topics: Sales, Management/Employee Development

Loan Participations for Community Banks: Risks & Rewards

Presented by Robin Russell
This event was recorded on Thursday, November 8th, 2018.

Gain a thorough understanding of Participation Agreements.

Related Topics: Lending

Legal Essentials for Lenders

Presented by Robin Russell
This event was recorded on Wednesday, November 7th, 2018.

This program covers important legal issues and concepts which must be understood and consistently applied to avoid litigation and better serve customers.

Related Topics: Lending, Risk Management/Legal

Patch the People – Education for Employees, Boards, and Customers

Presented by Jon Waldman
This event was recorded on Wednesday, November 7th, 2018.

During our session, we will explore traditional ways education has been deployed and look to improve those processes with more advanced and effective methods of patching our people.

Related Topics: Risk Management/Legal, Technology/Security

Lending 101

Presented by Anne Lolley
This event was recorded on Tuesday, November 6th, 2018.

In this unique webinar, Anne Lolley will provide an overview of federal compliance laws.

Related Topics: Lending

Call Reports: RC-C Loan Coding and Related RC-R Reporting

Presented by Ann Thomas
This event was recorded on Tuesday, November 6th, 2018.

This webinar will help you learn the classification priority for reporting loan information correctly.

Related Topics: Lending, Reporting

Top 15 Issues with the New HMDA Rules

Presented by Jack Holzknecht
This event was recorded on Monday, November 5th, 2018.

This two-hour webinar provides insight into the muddy areas of HMDA which may result in erroneous data fields on the HMDA LAR and lead to violations.

Related Topics: Compliance, Lending

Federal Compliance School OnDemand with Live Streaming

Presented by Carl Pry
This event was recorded on Monday, November 5th, 2018.

Attend this Federal Compliance School via Live Streaming Video!

Related Topics: Compliance

Employment Records and How to Keep Them

Presented by Bob Gregg
This event was recorded on Friday, November 2nd, 2018.

This program provides information on what records you should keep, for how long, the issues of record creation, storage, and the DON'Ts which create major liabilities.

Related Topics: Human Resources

Mortgage Servicing Compliance

Presented by Carl Pry
This event was recorded on Thursday, November 1st, 2018.

We'll focus on these critical areas as well as the rules, and provide practical advice on how to meet both regulatory and borrower expectations.

Related Topics: Compliance, Lending

Work-Life Balance for Today’s Busy Banking Professional

Presented by Bill Florin
This event was recorded on Thursday, November 1st, 2018.

Given today's changing and hectic banking industry, maintaining work-life balance is even more challenging.

Related Topics: Human Resources, Management/Employee Development

Work-Life Balance for Today’s Busy Banking Professional

Presented by Laura Mayer
This event was recorded on Thursday, November 1st, 2018.

Given today's changing and hectic banking industry, maintaining work-life balance is even more challenging.

Related Topics: Human Resources, Management/Employee Development

Loan Structure, Documentation and Compliance

Presented by David Osburn
This event was recorded on Thursday, November 1st, 2018.

Attend this proactive webinar and receive a thorough overview of commercial lending requirements from a “loan” structure, documentation, and compliance perspective.

Related Topics: Lending

The Directors Education Series: Home Mortgage Disclosure Act

Presented by Photo of Patti Blenden Patti Blenden
This event was recorded on Thursday, November 1st, 2018.

Home Mortgage Disclosure Act (HMDA) data is being collected at historically detailed levels. Are you ready to explain what your numbers tell about your lending practices?

Related Topics: Executive

New Account Interview For Consumer Accounts - CIP, ID and Risk

Presented by Deborah Crawford
This event was recorded on Wednesday, October 31st, 2018.

This Webinar will inform you about the deposit compliance rules and tasks your FI must follow and help you turn uncomfortable customer interviews into friendly and supportive conversations.

Related Topics: Compliance, Lending

Deposit Compliance Issues

Presented by Deborah Crawford
This event was recorded on Wednesday, October 31st, 2018.

During this program we will cover some of the major issues that affect the compliance of your financial institution from these regulations.

Related Topics: Compliance

E-Sign for Lending and Critical E-Sign Implementation Issues

Presented by Susan Costonis
This event was recorded on Tuesday, October 30th, 2018.

What steps must be followed to be in compliance with E-Sign? What NEW steps should be taken to verify the customer’s identity in view of an increased risk of identity theft?

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

IRAs: Distributions and Beneficiaries

Presented by Patrice Konarik
This event was recorded on Tuesday, October 30th, 2018.

If you are searching for a webinar where you will achieve that higher “comfort level” on these complicated topics, this seminar is “must-attend”.

Related Topics: IRAs

Commercial & Business Lending Basics for Support Personnel

Presented by Richard Hamm
This event was recorded on Monday, October 29th, 2018.

This webinar is designed to take the "mystery" out of the commercial lending process and the confusing terminology often used by lenders.

Related Topics: Lending

Mapping Multi-Tiered Business Accounts

Presented by Deborah Crawford
This event was recorded on Friday, October 26th, 2018.

We will diagram and map out several complicated business structures and learn how to get the proper documentation, resolutions and beneficial ownership in these unique entities.

Related Topics: Lending, BSA

It’s All About Your Strategic Plan

Presented by Marci Malzahn
This event was recorded on Thursday, October 25th, 2018.

Your bank is unique so your Strategic Plan should be unique as well.

Related Topics: Risk Management/Legal, Executive

IRAs: Rollovers vs. Transfers

Presented by Patrice Konarik
This event was recorded on Thursday, October 25th, 2018.

Learn about important recent changes to the world of IRA Rollovers.

Related Topics: IRAs

Improving Employee Performance in Everyday Work Situations & Reviews

Presented by Ross Blake
This event was recorded on Wednesday, October 24th, 2018.

Learn how to give employees feedback to gain their cooperation to improve performance.

Related Topics: Human Resources, Management/Employee Development

Regulation Z - Open-End Credit Rules

Presented by Jack Holzknecht
This event was recorded on Tuesday, October 23rd, 2018.

This two-hour program focuses on the basic rules for open-end credit.

Related Topics: Compliance, Lending

Strategic Loan Pricing

Presented by Richard Hamm
This event was recorded on Monday, October 22nd, 2018.

With intense competition to capture loans, now more than ever it is important to have a strategic approach to loan pricing.

Related Topics: Lending

Understanding Real Estate Loan Documents

Presented by Robin Russell
This event was recorded on Friday, October 19th, 2018.

Gain understanding of all sections of required real estate loan documents

Related Topics: Compliance, Lending, Risk Management/Legal

Annual BSA Training for the Frontline

Presented by Deborah Crawford
This event was recorded on Thursday, October 18th, 2018.

This is a look at all the key components of BSA from the frontline point of view including new Customer Due Diligence (CDD) rules and their impact on our policy and procedures.

Related Topics: Compliance, Deposit Accounts

IRAs: The Basics Simplified

Presented by Patrice Konarik
This event was recorded on Thursday, October 18th, 2018.

The goal of this Part I IRA Basic Webinar is to start at the beginning of "What is an IRA?" Who can have an IRA? How much can they contribute?

Related Topics: IRAs

IRAs: 4 Part Series

Presented by Patrice Konarik
This event was recorded on Thursday, October 18th, 2018.

Everything you need to know about IRAs in a four part webinar series.

Related Topics: IRAs

Basics of Banking

Presented by David Osburn
This event was recorded on Wednesday, October 17th, 2018.

This webinar is a must for all new bankers and/or those that want to "brush up" on their general banking knowledge!

Related Topics: Lending

Seven Habits of Effective Credit Administration in Commercial Banks

Presented by Jeffery Johnson
This event was recorded on Wednesday, October 17th, 2018.

This course will address the factors you need to know to make a positive difference in the credit administration at your bank.

Related Topics: Lending

Reg E Compliance - Five Best Practices for Handling Disputes

Presented by Susan Costonis
This event was recorded on Tuesday, October 16th, 2018.

Our topic for the webinar will focus on several simple steps to handle Reg E customer disputes and inquiries.

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

Increase Your Hard Numbers by Managing Your Soft Skills

Presented by Paige Dest
This event was recorded on Monday, October 15th, 2018.

This course provides the participants with an understanding of these skills and the steps to build their SEI.

Related Topics: Human Resources, Management/Employee Development

Introduction to Excel Dashboards

Presented by David Ringstrom
This event was recorded on Friday, October 12th, 2018.

After the webcast, you’ll be equipped to summarize and present your Excel data in an efficient manner.

Related Topics: Computer Skills

Opening Accounts for Nonresident Aliens - CIP, CDD and the W-8BEN

Presented by Deborah Crawford
This event was recorded on Thursday, October 11th, 2018.

It has always been challenging to open accounts for nonresident aliens and to identify the person we are doing business with.

Related Topics: Compliance, Deposit Accounts

FFIEC Cyber Compliance Update

Presented by Chad Knutson
This event was recorded on Thursday, October 11th, 2018.

A solid understanding of all the cybersecurity related guidance is key in ensuring as aspects of cybersecurity compliance are being addressed.

Related Topics: Risk Management/Legal

Identifying and Documenting CRA Community Development Activities

Presented by Jack Holzknecht
This event was recorded on Wednesday, October 10th, 2018.

This program provides the information needed to assure proper credit is given for CD activities thereby assuring a higher rating and limiting the additional burden of a lower rating.

Related Topics: Compliance, Lending

Marketing & Advertising Compliance

Presented by Carl Pry
This event was recorded on Wednesday, October 10th, 2018.

As the compliance environment becomes more complex, your marketing department must stay on top of all the rules and regulations. This session can help.

Related Topics: Compliance, Risk Management/Legal

Telephone Consumer Protection Act (TCPA) Compliance Issues

Presented by Lew Wiener & Wilson Barmeyer
This event was recorded on Tuesday, October 9th, 2018.

Financial Institutions should take what we call the Three C’s approach: Consent, Compliance and Communication.

Related Topics: Compliance, Risk Management/Legal

Legal Liabilities when Check Fraud Occurs

Presented by Terri D. Thomas
This event was recorded on Tuesday, October 9th, 2018.

Learn best practices for spotting and stopping fraud losses.

Related Topics: Risk Management/Legal, Deposit Accounts, Management/Employee Development

Writing High-Impact Executive Summaries

Presented by Philip Vassallo
This event was recorded on Friday, October 5th, 2018.

Learn how to create and critique memorable, results-driven executive summaries.

Related Topics: Sales, Human Resources

Executive Total Compensation – Strategies to Motivate and Incent

Presented by Mike Blanchard
This event was recorded on Thursday, October 4th, 2018.

This will focus on the primary elements of the executive total compensation package and how these elements can be utilized to motivate and incentivize members of the senior leadership team to effec... More →

Related Topics: Human Resources

Lie Detection for HR Managers

Presented by J.T. Turner
This event was recorded on Thursday, October 4th, 2018.

In this webinar, Lie Detection expert J.T. Turner will guide you through various skills you can use to detect when you are being lied to and give you suggestions for finding the truth.

Related Topics: Human Resources, Risk Management/Legal

Loan Denials & Other Adverse Action Notices

Presented by David Dickinson
This event was recorded on Wednesday, October 3rd, 2018.

This webinar will cover the compliance requirements and best practices for Adverse Action Notices under the Equal Credit Opportunity Act (ECOA) and Fair Credit Reporting Act (FCRA).

Related Topics: Compliance, Lending, Auditing

Quarterly Compliance Briefing: Fall 2018

Presented by Carl Pry
This event was recorded on Wednesday, October 3rd, 2018.

A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

The UCC for Lenders

Presented by Robin Russell
This event was recorded on Wednesday, October 3rd, 2018.

This program is a comprehensive Uniform Commercial Code (UCC) secured lending program for persons new to banking and is also recommended as a refresher.

Related Topics: Lending

Psychology of Robbery

Presented by Randall Phillips
This event was recorded on Tuesday, October 2nd, 2018.

This program will take a look inside the head of a bank robber. Learn what their motivating factors are and why they do what they do.

Related Topics: Risk Management/Legal, Management/Employee Development

You Bought It, So Why Don’t They Use It? Technology & The Consumer

Presented by David Carlson
This event was recorded on Tuesday, October 2nd, 2018.

During this session we will explore barriers to onboarding these services, and we will learn some key action items related to increasing consumer utilization of technology within your institution.<... More →

Related Topics: Executive

Appraisal Review for Residential Mortgage Decisions

Presented by J.T. Turner
This event was recorded on Monday, October 1st, 2018.

This webinar will give you an understanding of reviewing appraisals.

Related Topics: Lending

The Directors Education Series: Compliance Management Systems: DOJ's Evaluation

Presented by Photo of Patti Blenden Patti Blenden
This event was recorded on Monday, October 1st, 2018.

Review the various principles used by the Department of Justice to evaluate any corporate compliance program when determining the penalty and other required actions for a firm under investigation.<... More →

Related Topics: Executive

FFIEC CAT vs InTREx

Presented by Jon Waldman
This event was recorded on Friday, September 28th, 2018.

In this presentation, we will review both processes; best practices using each, comparison of their differences, and how to leverage them together.

Related Topics: Risk Management/Legal

Endorsements - Consumers, Businesses and Fiduciaries

Presented by Deborah Crawford
This event was recorded on Thursday, September 27th, 2018.

This program will look at who has the right to endorse the back of the check and where is proper endorsement placement.

Related Topics: Compliance, Lending

Unclaimed Property Compliance for Financial Institutions

Presented by Maggie Young, Michael Unger, and Zach Robbins
This event was recorded on Thursday, September 27th, 2018.

This webinar will focus on the complex state unclaimed property reporting requirements and the unique challenges facing financial institutions.

Related Topics: Compliance, Risk Management/Legal

Advanced Financial Statement Analysis

Presented by David Osburn
This event was recorded on Wednesday, September 26th, 2018.

Attend this proactive webinar and learn a “comprehensive approach” to financial statement analysis.

Related Topics: Lending

These People Drive Me Crazy

Presented by Honey Shelton
This event was recorded on Wednesday, September 26th, 2018.

The primary focus of this webinar is to help you find and elevate the management competencies required to excel at preventing and reducing stress.

Related Topics: Human Resources, Management/Employee Development

Secrets to Being a Great Call Center Agent

Presented by Janice Branch
This event was recorded on Tuesday, September 25th, 2018.

Call Centers create a competitive advantage for organizations that learn to create them well and train their agents to know what to say, what not to say, and how to sell while maximizing productivi... More →

Related Topics: Management/Employee Development

Success with Servant Leadership

Presented by Bill Florin
This event was recorded on Tuesday, September 25th, 2018.

Every manager and supervisor can build higher-performing teams by using the leadership concepts shared in this session.

Related Topics: Management/Employee Development

Using Business Tax Returns to Analyze Lending Requests

Presented by Vin DiCara
This event was recorded on Monday, September 24th, 2018.

This webinar will educate course attendees in the ways in which business tax returns are both similar to and differ from conventional financial statements.

Related Topics: Sales, Lending, Risk Management/Legal

Incident Response and Forensics

Presented by Chad Knutson
This event was recorded on Friday, September 21st, 2018.

In this session we will explore possible threats that we should be prepared for and how to build a program to protect against them.

Related Topics: Risk Management/Legal

Residential Construction Lending

Presented by Jeffery Johnson
This event was recorded on Thursday, September 20th, 2018.

Many problems can occur during construction that can leave lenders highly exposed unless they are unwritten properly.

Related Topics: Lending

HMDA Nine Month Checkup & What Lies Ahead

Presented by David Dickinson
This event was recorded on Thursday, September 20th, 2018.

What have we learned since the new HMDA rules have been implemented? Where are the “hot spots”? What’s working and what’s not?

Related Topics: Compliance, Lending

For Banking RMs: Learn the 7 Habits of Top Producing Bankers

Presented by Mark Trinkle
This event was recorded on Wednesday, September 19th, 2018.

This powerful webinar will share the 7 proven best practices of top producers so that you can refine your sales approach, become more effective and reach your sales goals.

Related Topics: Sales, Management/Employee Development

Ability-to-Repay/Qualified Mortgage Rules

Presented by Jack Holzknecht
This event was recorded on Tuesday, September 18th, 2018.

This two-hour webinar provides a comprehensive review of all the ATR options, including the existing and new QM options.

Related Topics: Compliance, Lending, Risk Management/Legal

Right of Setoff

Presented by Terri D. Thomas
This event was recorded on Tuesday, September 18th, 2018.

The risks of using the "Right of Setoff" process incorrectly can be costly to your financial institution. Learn how to use this process correctly.

Related Topics: Compliance, Risk Management/Legal

Commercial Loan Checklist

Presented by Anne Lolley
This event was recorded on Monday, September 17th, 2018.

This colorful checklist, patterned after the popular Best-Ever Consumer Checklists, will guide bankers through those traps and ensure compliance.

Related Topics: Compliance, Lending

Engineering Better IT Audit Programs

Presented by Jon Waldman
This event was recorded on Friday, September 14th, 2018.

This session will examine in more detail how the IT Audit Program integrates with the Information Security Program.

Related Topics: Risk Management/Legal

Critical Death Issues on Deposit Accounts

Presented by Deborah Crawford
This event was recorded on Thursday, September 13th, 2018.

Learn about checks, IRAs, deposit ownership, trusts, UTMA, affidavits of heirship and other complex issues that can occur when a customer dies.

Related Topics: Compliance, Lending

Lending to Municipalities

Presented by Robin Russell
This event was recorded on Wednesday, September 12th, 2018.

We will discuss credit services for municipalities and other local government organizations.

Related Topics: Lending

Equipment Lease Financing

Presented by Robin Russell
This event was recorded on Wednesday, September 12th, 2018.

This webinar focuses on the many aspects of equipment lease financing, from structure and documentation to monitoring and administration.

Related Topics: Lending

Opening Fiduciary Accounts

Presented by Deborah Crawford
This event was recorded on Tuesday, September 11th, 2018.

We will cover the documents needed, the signature set up and managing fiduciary money.

Related Topics: Compliance, Lending

CRA Nuts & Bolts - Five Steps to Pass the Exam

Presented by Susan Costonis
This event was recorded on Tuesday, September 11th, 2018.

We will review the steps required to establish your case and demonstrate why your CRA program qualifies for a "Satisfactory" or possibly "Outstanding" rating.

Related Topics: Compliance

What’s All the Fuss About Escrows?

Presented by Jack Holzknecht
This event was recorded on Monday, September 10th, 2018.

This webinar covers all of the escrow rules, including the long standing and the recently revised requirements of the flood regulations, Regulation X and Regulation Z.

Related Topics: Compliance, Lending

FFIEC Guidance on Employees' Use of Social Media

Presented by Susan Orr
This event was recorded on Friday, September 7th, 2018.

The FFIEC released guidance on social media risk management that was intended in part to help financial institutions successfully manage the potential risks with social media. Become familiar with ... More →

Related Topics: Compliance, Risk Management/Legal

Do’s and Don’ts on Checks

Presented by Deborah Crawford
This event was recorded on Thursday, September 6th, 2018.

Learn the safe way to handle checks and be sure that you and your financial institution can be protected from loss on the negotiable instruments.

Related Topics: Compliance, Lending

Federal Benefit Payments Garnishment Requirements

Presented by Terri D. Thomas
This event was recorded on Thursday, September 6th, 2018.

The final rule not only supersedes state laws pertaining to how financial institutions process garnishments, but will also apply to state tax levies and warrants.

Related Topics: Compliance, Risk Management/Legal

Commercial Construction Lending

Presented by Richard Hamm
This event was recorded on Wednesday, September 5th, 2018.

Receive an overview of the key steps involved in effectively administering commercial construction loans.

Related Topics: Lending

What to Do When a Customer Dies

Presented by Terri D. Thomas
This event was recorded on Wednesday, September 5th, 2018.

We'll walk you through the complicated process of dealing with a customer's death - both on the deposit side and the loan side.

Related Topics: Risk Management/Legal

Core Management Skills

Presented by J.T. Turner
This event was recorded on Tuesday, September 4th, 2018.

Get an excellent overview of key skills all good managers need to function at their best.

Related Topics: Human Resources

The Directors Education Series: BSA, AML & CDD: Beneficial Ownership Rules

Presented by Photo of Patti Blenden Patti Blenden
This event was recorded on Tuesday, September 4th, 2018.

This overview will assist you in determining which entities are covered by the new rule and important aspects of CDD that will be evaluated in your next BSA examination.

Related Topics: Executive

Diversity & Inclusion in the Workplace

Presented by Honey Shelton
This event was recorded on Thursday, August 30th, 2018.

You will want your entire staff onboard with your company’s mission to embrace this timely topic.

Related Topics: Human Resources, Management/Employee Development

Sixty (60) Critical Steps for Properly Handling Delinquent and Abandoned Safe Deposit Boxes

Presented by David P. McGuinn
This event was recorded on Thursday, August 30th, 2018.

At this workshop you will receive current information, step by step procedures and an in-depth explanation about how to handle these issues and how they impact on your financial institution and you... More →

Related Topics: Compliance, Risk Management/Legal, Safe Deposit

Compliance Issues From The Economic Growth, Regulatory Relief and Consumer Protection Act

Presented by Jack Holzknecht
This event was recorded on Wednesday, August 29th, 2018.

This two-hour long program focuses on the compliance aspects of the new law, with particular emphasis on the provisions that were immediately effective or which are effective in the near future.More →

Related Topics: Compliance, Lending

The ACH Audit & Risk Assessment: What You Need to Know

Presented by Kate Cole
This event was recorded on Wednesday, August 29th, 2018.

Spend two hours with an ACH Auditor and hear what she looks for when performing the ACH Audit and ACH Risk Assessment.

Related Topics: Auditing, Risk Management/Legal

ACH Exception Processing

Presented by Kate Cole
This event was recorded on Tuesday, August 28th, 2018.

There is an exception to many rules, including ACH.

Related Topics: Compliance, Risk Management/Legal

Advanced Cash Flow Analysis

Presented by David Osburn
This event was recorded on Tuesday, August 28th, 2018.

This webinar will explore multiple models of both business and personal(business... More →

Related Topics: Lending

Top 10 Most Common TRID Issues

Presented by Jack Holzknecht
This event was recorded on Monday, August 27th, 2018.

This two-hour program reviews the 2017 amendments and explains how the amendments impact the existing rule.

Related Topics: Compliance, Lending, TRID, Compliance

Call Report - Lending Schedules for Banks

Presented by Ann Thomas
This event was recorded on Friday, August 24th, 2018.

This webinar will help you learn the classification priority for reporting loan information correctly.

Related Topics: Reporting

Auditing Your Bank Secrecy Act Program

Presented by Deborah Crawford
This event was recorded on Thursday, August 23rd, 2018.

This program is a must to stay current on BSA issues.

Incentives, Ethics, Account & Loan Growth

Presented by John Baptista, Jr.
This event was recorded on Thursday, August 23rd, 2018.

This webinar will discuss several related issues regarding incentives, ethics and how to grow both the account and loan portfolio.

Related Topics: Lending, Human Resources

Customer Service vs. Customer Experience

Presented by Janice Branch
This event was recorded on Wednesday, August 22nd, 2018.

Financial institutions looking for ways to increase the relationship with the customer know that the success of the relationship is in the hands of the people who wait on and assist customers every... More →

Related Topics: Management/Employee Development

Key Ratios

Presented by Vin DiCara
This event was recorded on Wednesday, August 22nd, 2018.

This program will examine commonly used ratios to determine what they mean and what they tell us about a business.

Related Topics: Lending

HMDA Data - Trust But Verify

Presented by Heidi Wier
This event was recorded on Tuesday, August 21st, 2018.

This webinar will focus on ways to effectively review and ensure the accuracy of your HMDA data and avoid regulatory issues and resubmissions.

Related Topics: Compliance, Lending

Presenting Powerfully

Presented by Philip Vassallo
This event was recorded on Tuesday, August 21st, 2018.

Presenting Powerfully helps you to create high-profile, articulate, and memorable slide presentations that will enable your audience to make informed decisions.

Related Topics: Management/Employee Development

CRE Appraisals: Regulations and the Review Process

Presented by Richard Hamm
This event was recorded on Monday, August 20th, 2018.

This session will cover the key issues from the 2010 Interagency Appraisal and Evaluation Guidelines and tips for integrating them into your existing policies.

Related Topics: Lending

Call Report for Banks - Recent Changes, Highlights, and Pitfalls

Presented by Ann Thomas
This event was recorded on Friday, August 17th, 2018.

The webinar will cover the latest revisions, including any changes resulting from the banking bill recently signed by President Trump.

Related Topics: Compliance, Risk Management/Legal

W-9, W-8BEN and W-8BEN-E Forms and Info

Presented by Deborah Crawford
This event was recorded on Thursday, August 16th, 2018.

During this program we will do a line-by-line review of the forms and the subsequent tax reporting to the IRS.

Related Topics: Deposit Accounts, Reporting

Dealing with Appraisals: Regulations and Requirements

Presented by Carl Pry
This event was recorded on Thursday, August 16th, 2018.

Learn in-depth details of the appraisal and valuation process, from both the lender and appraiser side of the game.

Related Topics: Compliance, Lending

SSAE18 or SOC 2 – What Provides Value

Presented by Jon Waldman
This event was recorded on Thursday, August 16th, 2018.

We will explore the different types of SOC reports provided by vendors and highlight the best items that should be requested from vendors.

Related Topics: Risk Management/Legal

Banker's Responsibility Under FCRA

Presented by Jack Holzknecht
This event was recorded on Wednesday, August 15th, 2018.

This two-hour online program provides a review of the numerous subparts and appendices included in both the CFPB's and FRB's Regulation V and the FCRA and FACTA.

Related Topics: Compliance, Lending

Three Key Risk Assessments in Your ERM Program: ERM, IT, and Internal Controls

Presented by Marci Malzahn
This event was recorded on Tuesday, August 14th, 2018.

You will walk away from this webinar with practical tools and examples you can implement in your organization immediately.

Related Topics: Risk Management/Legal, Executive

Compliance Management

Presented by David Dickinson
This event was recorded on Tuesday, August 14th, 2018.

Join us for a two-hour webinar on Compliance Management. All banks should have an effective Compliance Management System.

Related Topics: Compliance, Risk Management/Legal

Business Accounts: CIP and Beneficial Ownership

Presented by Deborah Crawford
This event was recorded on Thursday, August 9th, 2018.

During this program we will cover all the business types of ownership. Then we will ramp it up to look at more complex business entities.

Related Topics: Compliance, Lending, BSA

Dealing with Casual Days, Dress Codes and Work Appearance

Presented by Bob Gregg
This event was recorded on Thursday, August 9th, 2018.

This program will cover the practical and legal issues and the current trends in workplace appearance, and what you should and shouldn't do about it.

Related Topics: Human Resources

Crimes Against Your Customer - Frontline Staff Training

Presented by Deborah Crawford
This event was recorded on Wednesday, August 8th, 2018.

We will look at the red flags and scenarios for Elder Abuse, Identity Theft, Business Email Compromise Schemes and Human Trafficking.

Related Topics: Risk Management/Legal, Management/Employee Development

Fair Lending: Overview and New Developments

Presented by Carl Pry
This event was recorded on Wednesday, August 8th, 2018.

This program will help you to understand the extent and particulars of Regulation B, the Fair Housing Act (FHA), and guidance the regulatory agencies (including the CFPB) have introduced recently.<... More →

Related Topics: Compliance, Lending

Coaching Tellers to Excellence

Presented by Janice Branch
This event was recorded on Tuesday, August 7th, 2018.

This program will help you see how you can put coaching techniques into your leadership skills and get positive and meaningful results.

Related Topics: Management/Employee Development

Being Strategic with Base Compensation for Non-Executive Positions

Presented by Mike Blanchard
This event was recorded on Tuesday, August 7th, 2018.

Our focus in this session is helping HR professionals sort through some of the compensation related challenges they may encounter outside of the executive level.

Related Topics: Human Resources

Elder Financial Exploitation

Presented by Laura Wilson
This event was recorded on Monday, August 6th, 2018.

Participants will learn applicable definitions, “red flags” of elder financial exploitation – including real world examples, and tips for responding to “in-progress situations”.

Related Topics: Risk Management/Legal

Excel Explained: Budget Spreadsheets

Presented by David Ringstrom
This event was recorded on Friday, August 3rd, 2018.

Participants will learn how to create resilient and dynamic budget spreadsheets in this valuable webinar.

Related Topics: Computer Skills

BSA: Opening Deposit Accounts for High Risk Customers

Presented by Deborah Crawford
This event was recorded on Thursday, August 2nd, 2018.

This webinar will focus on how to conduct the new account interview to obtain the nature, purpose and transactional questions to surface our high-risk customers.

Related Topics: Risk Management/Legal, Deposit Accounts, BSA

Current Expected Credit Losses (CECL): How to Calculate and Maintain a Proper Allowance

Presented by Jeffery Johnson
This event was recorded on Thursday, August 2nd, 2018.

This program is designed to review the elements and thought process in establishing and maintaining an adequate ALLL level under the new regulatory guidance referred to as CECL.

Related Topics: Lending, Risk Management/Legal

The Directors Education Series: Harassment Liability - Effective Policy and Duty of Care

Presented by Bob Gregg
This event was recorded on Wednesday, August 1st, 2018.

This program will discuss the duties of your Board of Directors and the policies and procedures they need to implement to establish a Respectful Workplace.

Related Topics: Executive

CRE Appraisals: Two-Part Series

Presented by Richard Hamm
This event was recorded on Tuesday, July 31st, 2018.

This is the two-part webinar to be held on July 31st and August 20th, 2018.

Related Topics: Lending

CRE Appraisals: Appraisal Components, Approaches to Value and Cap Rates

Presented by Richard Hamm
This event was recorded on Tuesday, July 31st, 2018.

Fundamental principles and features and CRE appraisals are covered.

Related Topics: Lending

Managing a Successful Call Center

Presented by Janice Branch
This event was recorded on Tuesday, July 31st, 2018.

This webinar is intended to assist Call Center Managers in ensuring they have well-trained agents in the Call Center who execute their responsibilities and duties effectively.

Related Topics: Management/Employee Development

Untangling the Web of Fee Disclosures

Presented by Jack Holzknecht
This event was recorded on Monday, July 30th, 2018.

This webinar will help you untangle the intricacies of numerous fee disclosure requirements.

Related Topics: Compliance, Lending

Lending to Churches & Other Religious Institutions

Presented by Jeffery Johnson
This event was recorded on Friday, July 27th, 2018.

This course will cover the major church lending risks and discusses how a bank can prudently manage these risks by exposing participants to the appropriate methods of analyzing and lending to Relig... More →

Related Topics: Lending

Alert! New SAR Line By Line

Presented by Deborah Crawford
This event was recorded on Thursday, July 26th, 2018.

FinCEN has issued a notice to e-filers that announces an update to the Suspicious Activity Report (SAR) filing format, to go live in June 2018.

Related Topics: Compliance, BSA

Audit Report Writing

Presented by Philip Vassallo
This event was recorded on Thursday, July 26th, 2018.

You'll receive excellent resources that you can continually turn to during intense, complex audit engagements.

Related Topics: Auditing, Management/Employee Development

Business Development for All Responsible Parties

Presented by Honey Shelton
This event was recorded on Wednesday, July 25th, 2018.

This online seminar teaches those charged with business development responsibilities the primary skills, thought processes and behaviors necessary to expand relationships.

Related Topics: Human Resources, Management/Employee Development

Developing a Strong Enterprise-Wide Risk Assessment for Your ERM Program

Presented by Marci Malzahn
This event was recorded on Tuesday, July 24th, 2018.

This webinar will take you through a step-by-step process to develop Risk Assessments to address key areas of your institution.

Related Topics: Risk Management/Legal, Executive

ACH Origination for Lenders and Cash Management

Presented by Kate Cole
This event was recorded on Tuesday, July 24th, 2018.

In this session we will explain why you need to be compliant with the ACH Rules and the ramifications if you are not.

Related Topics: Risk Management/Legal

Cyber Security and FFIEC Regulatory Expectations

Presented by Susan Orr
This event was recorded on Monday, July 23rd, 2018.

Join us for this two-hour webinar to learn what you need to do to help ensure you meet and/or exceed regulatory expectations for cyber security preparedness at your next examination.

Related Topics: Risk Management/Legal

Preparing a New Manager for Success

Presented by Honey Shelton
This event was recorded on Friday, July 20th, 2018.

A manager onboarding program includes skills that an employee needs the minute he or she becomes a manager. This online seminar will explore what not to do as well as creative success strategies.More →

Related Topics: Human Resources, Management/Employee Development

State of HMDA in 2018: The New Rules, and Dodd-Frank Reform

Presented by Carl Pry
This event was recorded on Thursday, July 19th, 2018.

We’ll discuss the current state of HMDA in this session, as well as what to look forward to in the future, and get some of your questions answered.

Related Topics: Compliance, Lending

Advanced Commercial Loan Documentation

Presented by Robin Russell
This event was recorded on Wednesday, July 18th, 2018.

Everything a commercial loan officer should know about the core commercial loan documentation package.

Related Topics: Lending, Risk Management/Legal

Customer Due Diligence & Beneficial Owners: Two Month Checkpoint

Presented by Jerod Moyer
This event was recorded on Wednesday, July 18th, 2018.

Join us for a webinar covering Customer Due Diligence & Beneficial Owners.

Related Topics: Compliance, Lending

Increasing Fee Income without Raising Fees

Presented by Bryan Easley
This event was recorded on Tuesday, July 17th, 2018.

Walk away with strategies to enhance your fee revenue and keep your most profitable customers longer.

Related Topics: Executive

Dealing with Subpoenas, Summonses, Garnishments, Tax Levies, Etc.

Presented by Terri D. Thomas
This event was recorded on Tuesday, July 17th, 2018.

Learn how to deal effectively with these documents and the parties who serve them upon you.

Related Topics: Risk Management/Legal

Providing Accurate and Timely Adverse Action Notices

Presented by Jack Holzknecht
This event was recorded on Monday, July 16th, 2018.

This webinar covers the proper and timely handling of denial notices in accordance with ECOA/Regulation B and FCRA.

Related Topics: Compliance, Lending

Business Writing for Financial Professionals

Presented by Philip Vassallo
This event was recorded on Thursday, July 12th, 2018.

This webinar provides a systematic, top-down approach to business-writing situations that includes the key principles of focused, thorough, organized, and articulate financial documents.

Related Topics: Risk Management/Legal, Management/Employee Development

ATM Cashout Scams

Presented by Jon Waldman
This event was recorded on Thursday, July 12th, 2018.

This session is intended to ensure that ATM security has moved up on your radar and been properly integrated into your risk assessment program.

Related Topics: Risk Management/Legal

FDIC INTREx Work Program

Presented by Susan Orr
This event was recorded on Wednesday, July 11th, 2018.

First the Regulators rolled out the Cyber Assessment Tool (CAT), then one year later the FDIC released its new Information Technology Risk Examination Program - or InTREx for short.

Related Topics: Risk Management/Legal

Flood Insurance: Compliance Issues

Presented by Carl Pry
This event was recorded on Wednesday, July 11th, 2018.

We'll concentrate on some of the more vexing current issues in flood compliance by talking through sample scenarios and explaining best practices in keeping your portfolio covered.

Related Topics: Compliance, Lending

Handling Loan Applications – What can go wrong?

Presented by Susan Costonis
This event was recorded on Tuesday, July 10th, 2018.

Join this fast-paced webinar to understand the application process with step by step instructions and actual examples that explain the requirements of several confusing regulations in terms that ar... More →

Related Topics: Compliance, Lending

Best-Ever Compliance Checklists for Consumer Loans

Presented by Anne Lolley
This event was recorded on Monday, July 9th, 2018.

Colorful easy-to-use checklists lead lenders and processors through the various compliance requirements.

Related Topics: Compliance, Lending

The Directors Education Series: New HMDA Rules: Requirements and Challenges

Presented by Carl Pry
This event was recorded on Monday, July 2nd, 2018.

This program will discuss the current state of HMDA and get some of your questions answered.

Related Topics: Executive

Bank Call Report Preparation for Beginners - Part 5

Presented by Ann Thomas
This event was recorded on Friday, June 29th, 2018.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

Alert! Reg CC Changes Go Into Effect In July - Are You Ready?

Presented by Deborah Crawford
This event was recorded on Thursday, June 28th, 2018.

In the final rule, the Board has modified the current check collection and return requirements to reflect the virtually all electronic check collection and return environment and to encourage all d... More →

Related Topics: Compliance

Thirty (30) Important Steps to Properly Audit Your Safe Deposit Department

Presented by David P. McGuinn
This event was recorded on Thursday, June 28th, 2018.

This seminar covers the “nuts and bolts” and the important steps that must be followed to audit your entire safe deposit function.

Related Topics: Compliance, Risk Management/Legal, Safe Deposit

Commercial Real Estate Lending: Property Types, Lease Structures and Other Non-Financial Risks

Presented by Richard Hamm
This event was recorded on Tuesday, June 26th, 2018.

Learn to assess the important qualitative or non-financial factors that influence CRE performance over time.

Related Topics: Lending

Basic Cash Flow Analysis

Presented by Jeffery Johnson
This event was recorded on Tuesday, June 26th, 2018.

Learn how to calculate cash flow using the Universal Cash Flow Analysis method (UCA).

Related Topics: Lending

Residential Construction Lending

Presented by Richard Hamm
This event was recorded on Monday, June 25th, 2018.

Receive an overview of the major issues involved in consumer or residential construction lending.

Related Topics: Lending

Bank Call Report Preparation for Beginners - Part 4

Presented by Ann Thomas
This event was recorded on Friday, June 22nd, 2018.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

10 Overdraft Privilege Hotspots Including Regulations, Lawsuits & Guidance

Presented by Deborah Crawford
This event was recorded on Thursday, June 21st, 2018.

We will take a look at litigation, federal laws, state law issues and other ODP “hotspots” in this regulatory environment.

Related Topics: Compliance

BSA Series: 10 Examination Hot Spots

Presented by Deborah Crawford
This event was recorded on Wednesday, June 20th, 2018.

We will look at the top exam issues for 2018 and focus on avoiding the mishaps of poor planning on your examination.

Related Topics: Compliance, BSA

RESPA - Those Pesky Section 8 Violations

Presented by Jack Holzknecht
This event was recorded on Tuesday, June 19th, 2018.

This program reviews the RESPA/Regulation X rules that prohibit unearned fees and kickbacks and many of the recent consent decrees brokered by the CFPB.

Related Topics: Compliance, Lending

Notary Public

Presented by Terri D. Thomas
This event was recorded on Tuesday, June 19th, 2018.

Notaries and others will learn best practices for dealing with issues unique to the financial industry.

Related Topics: Risk Management/Legal

Quarterly Compliance Briefing: Summer 2018

Presented by Carl Pry
This event was recorded on Monday, June 18th, 2018.

A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Bank Call Report Preparation for Beginners - Part 3

Presented by Ann Thomas
This event was recorded on Friday, June 15th, 2018.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

Limited Liability Companies: Do's and Don'ts

Presented by Deborah Crawford
This event was recorded on Thursday, June 14th, 2018.

Learn how to open, document, change signers, and handle the paperwork on these interesting accounts.

Related Topics: Deposit Accounts

Excel Explained: Pivot Tables 101

Presented by David Ringstrom
This event was recorded on Wednesday, June 13th, 2018.

Excel expert David H. Ringstrom, CPA, focuses on the basics of using Excel pivot tables in this comprehensive presentation.

Related Topics: Computer Skills

Alert! FFIEC Issues New Customer Due Diligence and Beneficial Ownership Examination Procedures

Presented by Deborah Crawford
This event was recorded on Wednesday, June 13th, 2018.

On May 11th, 2018, the Federal Financial Institutions Examination Council (FFIEC) issued new examination procedures on the final rule.

Related Topics: Compliance, BSA, Deposit Accounts

Onboarding Your New Hire

Presented by Honey Shelton
This event was recorded on Tuesday, June 12th, 2018.

Learn how to excel at new employee onboarding.

Related Topics: Human Resources, Management/Employee Development

CRA - A Law or a Game

Presented by Jack Holzknecht
This event was recorded on Monday, June 11th, 2018.

CRA is not a game, but like playing a game once the rules are mastered results are improved. This program explains the rules.

Related Topics: Compliance, Lending

Bank Call Report Preparation for Beginners - Part 2

Presented by Ann Thomas
This event was recorded on Friday, June 8th, 2018.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

Signature Card Danger Zones

Presented by Deborah Crawford
This event was recorded on Thursday, June 7th, 2018.

This is a "must attend" webinar to learn about risks, liability and losses that can occur due to signature card contracts and, most importantly, how to avoid these issues!

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

25 Baseline Controls Banks Struggle to Implement

Presented by Chad Knutson
This event was recorded on Thursday, June 7th, 2018.

We have identified the top 25 most common baseline controls not implemented by financial institutions.

Related Topics: Risk Management/Legal

Basics of Real Estate Loan Documentation

Presented by Robin Russell
This event was recorded on Wednesday, June 6th, 2018.

Receive an overview of real estate loan documentation requirements, regulatory compliance issues, loan administration issues and best practices.

Related Topics: Compliance, Lending

Protecting Your Salaried-Exempt Status

Presented by Bob Gregg
This event was recorded on Wednesday, June 6th, 2018.

Learn how to avoid mistakes and land mines under the Department of Labor FLSA rule.

Related Topics: Human Resources

TRID Amendments 2018

Presented by Carl Pry
This event was recorded on Tuesday, June 5th, 2018.

This webinar is intended to review and discuss many of the major issues lenders are facing with TRID, including the recent changes, black hole, and some continued unresolved questions and how to de... More →

Related Topics: Compliance, Lending, TRID, Compliance

Call Center Representative Training

Presented by J.T. Turner
This event was recorded on Tuesday, June 5th, 2018.

This webinar will focus on the customer service aspects of Call Centers.

Related Topics: Sales, Management/Employee Development

Using Personal Tax Returns for Global Cashflow: What's Cashflow and What Isn't

Presented by Vin DiCara
This event was recorded on Monday, June 4th, 2018.

Learn what forms and schedules in personal tax returns you should pay attention to and what you should ignore.

Related Topics: Lending

Bank Call Report Preparation for Beginners - Part 1

Presented by Ann Thomas
This event was recorded on Friday, June 1st, 2018.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

Bank Call Report Preparation for Beginners - Five Part Series

Presented by Ann Thomas
This event was recorded on Friday, June 1st, 2018.

For bankers new to call report preparation, we'll cover basic reporting requirements, schedules, maturity and repricing, Basel III risk based capital, and more.

Related Topics: Reporting

The Directors Education Series: Harassment Liability and Establishing a Respectful Workplace

Presented by Bob Gregg
This event was recorded on Friday, June 1st, 2018.

In many organizations harassment seems all too common. Yet in others it rarely arises and is quickly and effectively addressed. What is the difference? Attend this program to identify harassment an... More →

Related Topics: Executive

Writing Teller Training and Procedures

Presented by Deborah Crawford
This event was recorded on Wednesday, May 30th, 2018.

Join us for an overview on writing teller training and procedures. They go hand in hand with success at the frontline.

Related Topics: Human Resources, Management/Employee Development

Officer Calling: Prospecting, Preparing & Presentation

Presented by Jeffery Johnson
This event was recorded on Tuesday, May 29th, 2018.

Learn practical ideas for enhancing your calling process by focusing on every aspect from preparing for the call to handling objections, to closing the sale and retaining your customer.

Related Topics: Sales

Opening Accounts for Nonprofits & Charities

Presented by Deborah Crawford
This event was recorded on Tuesday, May 29th, 2018.

Learn how to set-up these different nonprofit organizations, associations and corporations.

Related Topics: Deposit Accounts

New BSA Officer Training

Presented by Deborah Crawford
This event was recorded on Thursday, May 24th, 2018.

We will help you set up a framework to begin your new job and organize the sections of the BSA exam manual and law so you will know how to begin.

Related Topics: BSA

E-Sign for Lending and Critical E-Sign Implementation Issues

Presented by Susan Costonis
This event was recorded on Thursday, May 24th, 2018.

What steps must be followed to be in compliance with E-Sign?

Related Topics: Compliance, Lending

When to Coach? When to Supervise?

Presented by Honey Shelton
This event was recorded on Wednesday, May 23rd, 2018.

This webinar will encourage you to be prepared to be effective both as a coach and as a supervisor. How are they different? How are they alike?

Related Topics: Human Resources, Management/Employee Development

Mortgage Origination Compliance: Part 2

Presented by Carl Pry
This event was recorded on Wednesday, May 23rd, 2018.

In Part 2 of this 2-part webinar, we'll discuss all the relevant requirements and considerations in the origination process.

Related Topics: Compliance, Lending

Common Pitfalls of ARM Disclosures

Presented by Jack Holzknecht
This event was recorded on Tuesday, May 22nd, 2018.

This two-hour program explains how to avoid problems when developing, maintaining and auditing ARM disclosures.

Related Topics: Compliance, Lending

Very Basic Underwriting

Presented by J.T. Turner
This event was recorded on Tuesday, May 22nd, 2018.

This class will give an excellent overview of the components of risk an underwriter considers in reviewing a loan.

Related Topics: Lending

For Bank Managers: How to Hire Bankers Who Will Sell

Presented by Alex Cole
This event was recorded on Monday, May 21st, 2018.

This webinar will provide you with a proven process for searching, interviewing, hiring and on-boarding bankers who will be successful salespeople.

Related Topics: Sales, Management/Employee Development

Call Reports: RC-C Loan Coding and Related RC-R Reporting

Presented by Ann Thomas
This event was recorded on Friday, May 18th, 2018.

This webinar will help you learn the classification priority for reporting loan information correctly.

Related Topics: Lending, Reporting

Critical Issues on Certificates of Deposit (CDs)

Presented by Deborah Crawford
This event was recorded on Thursday, May 17th, 2018.

Let's look at our CD rules, procedures and ownership issues that may need to be revamped.

Related Topics: Deposit Accounts

Escrow Accounts Compliance

Presented by David Dickinson
This event was recorded on Thursday, May 17th, 2018.

This webinar will cover the latest requirements, guidance, best practices and compliance hot spots.

Related Topics: Compliance, Lending

Nailing Your Job of Head Teller

Presented by Janice Branch
This event was recorded on Wednesday, May 16th, 2018.

This program is for head tellers and managers dedicated to developing a dynamic team.

Related Topics: Management/Employee Development

Mortgage Origination Compliance: Part 1

Presented by Carl Pry
This event was recorded on Wednesday, May 16th, 2018.

In Part 1 of this 2-part webinar, we'll discuss all the relevant requirements and considerations in the origination process.

Related Topics: Compliance, Lending

Mortgage Origination Compliance: A 2-Part Series

Presented by Carl Pry
This event was recorded on Wednesday, May 16th, 2018.

In this 2-part webinar, we'll discuss all the relevant requirements and considerations in the origination process.

Related Topics: Compliance, Lending

Calling All Trainers: Engage Your Learner Start to Finish

Presented by Honey Shelton
This event was recorded on Tuesday, May 15th, 2018.

Join one of the nation’s top-rated trainers for uncovering how to make training powerful, useful, practical, and engaging.

Related Topics: Human Resources, Management/Employee Development

Introduction to ACH: The Basics

Presented by Kate Cole
This event was recorded on Tuesday, May 15th, 2018.

The ACH Basics and Overview is designed as an introduction to ACH processing.

Related Topics: Risk Management/Legal

Commercial Real Estate Lending: Cash Flow Analysis & Cap Rates

Presented by Richard Hamm
This event was recorded on Monday, May 14th, 2018.

This program covers the key variables and concepts for determining CRE cash flow and transaction-level stress-testing.

Related Topics: Lending

Accounts Receivable and Inventory Financing

Presented by Jeffery Johnson
This event was recorded on Friday, May 11th, 2018.

This course will cover Accounts Receivable and Inventory Financing risks, and present how a bank can prudently manage these risks.

Related Topics: Lending

20 Legal Account Ownerships, Titles, Sample Signature Cards and Legal Documentation

Presented by Deborah Crawford
This event was recorded on Thursday, May 10th, 2018.

This program is an A-Z on account ownership and documentation. It is a must for anyone who opens or manages new accounts.

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

FFIEC Mobile Services Guidance Review

Presented by Chad Knutson
This event was recorded on Thursday, May 10th, 2018.

We will discuss the expectations within the FFIEC Retail Payments Booklet.

Related Topics: Risk Management/Legal

2018 Most Common Regulation O Concerns

Presented by Jack Holzknecht
This event was recorded on Wednesday, May 9th, 2018.

This program provides the information needed by the lending, compliance and audit staff to assure ongoing compliance with the regulation.

Related Topics: Compliance, Lending

Vulnerability Management Improvements

Presented by Chad Knutson
This event was recorded on Tuesday, May 8th, 2018.

This session will discuss the major risks that we face and outline a vulnerability management program that will strengthen the security in your institution.

Related Topics: Risk Management/Legal

Branches in the Digital Age: How to Reset Your Branch Network

Presented by Michael Purchia & Richard Pilla
This event was recorded on Tuesday, May 8th, 2018.

A strategic roadmap with tactical steps to attract millennials while reducing costs.

Related Topics: Executive

Federal Compliance School OnDemand with Live Streaming

Presented by Carl Pry
This event was recorded on Tuesday, May 8th, 2018.

Attend this Federal Compliance School via Live Streaming Video!

Related Topics: Compliance

Lending 101

Presented by Anne Lolley
This event was recorded on Monday, May 7th, 2018.

In this unique webinar, Anne Lolley will provide an overview of federal compliance laws.

Related Topics: Lending

Introduction to Consumer Lending

Presented by David Osburn
This event was recorded on Friday, May 4th, 2018.

The seminar will cover the basics of consumer lending including the consumer loan function, marketing consumer loans, and making consumer lending decisions.

Related Topics: Lending

10 Critical Issues in Handling Trust Accounts

Presented by Deborah Crawford
This event was recorded on Thursday, May 3rd, 2018.

This webinar will cover standard trust-opening procedures and many questions that arise as trusts and account holder situations change.

Related Topics: Risk Management/Legal, Deposit Accounts

Living Trust Documents

Presented by Terri D. Thomas
This event was recorded on Thursday, May 3rd, 2018.

This two-hour presentation will provide financial institution personnel with best practices to use in dealing with these complex legal documents.

Related Topics: Risk Management/Legal

Understanding Commercial Loan Documents

Presented by Robin Russell
This event was recorded on Wednesday, May 2nd, 2018.

The instructor will lead participants through all sections of the various required loan documents.

Related Topics: Lending

Loan Participations: What You Should Know

Presented by Jeffery Johnson
This event was recorded on Wednesday, May 2nd, 2018.

Learn the basic requirements for successful loan participations or syndications.

Related Topics: Lending

Beneficial Ownership Training for the Frontline

Presented by Deborah Crawford
This event was recorded on Tuesday, May 1st, 2018.

During this webinar we will explain the new Customer Due Diligence (CDD) rules line by line to your staff.

Related Topics: Risk Management/Legal, Deposit Accounts

BSA/AML for Lenders

Presented by Carl Pry
This event was recorded on Tuesday, May 1st, 2018.

This two-hour program will assist your bank in determining whether your BSA Compliance Program adequately includes controls, such as training, policies and procedures, monitoring, etc for loan prod... More →

Related Topics: Lending, BSA

Controlling the Risks of Power of Attorney Documents

Presented by Terri D. Thomas
This event was recorded on Tuesday, May 1st, 2018.

This two-hour presentation will provide financial institution personnel with best practices to use when dealing with these complex legal documents.

Related Topics: Risk Management/Legal

The Directors Education Series: 2018 Cybersecurity Update

Presented by Chad Knutson
This event was recorded on Tuesday, May 1st, 2018.

This program will explore current threats that effect your institution, gather an understanding of how they work, and highlight ways we can best prepare for them.

Related Topics: Executive

Opening Deposit Accounts for Nonresident Aliens - Changes on the W-8BEN

Presented by Deborah Crawford
This event was recorded on Monday, April 30th, 2018.

During this program we will review the W-8BEN and the 1042S reporting in light of new rules. We will also cover CIP and Due Diligence for nonresident alien customers.

Related Topics: Risk Management/Legal, Deposit Accounts

Building Beneficial Ownership Procedures - New FinCEN FAQs Included

Presented by Deborah Crawford
This event was recorded on Friday, April 27th, 2018.

This program will have up to the minute information on Customer Due Diligence from the procedural side.

Related Topics: Risk Management/Legal, Deposit Accounts

Opening Minor Accounts

Presented by Deborah Crawford
This event was recorded on Thursday, April 26th, 2018.

Learn how to answer your adult accountholders' questions on how to set up accounts for grandchildren, for college, and other reasons to set up minor accounts.

Related Topics: Risk Management/Legal, Deposit Accounts

Safe Deposit Danger Zones - Disaster Recovery Program

Presented by David P. McGuinn
This event was recorded on Thursday, April 26th, 2018.

This presentation will help you review your own internal procedures.

Related Topics: Risk Management/Legal, Safe Deposit

Creating the Right Enterprise Risk Management (ERM) Program for YOUR Community Bank

Presented by Marci Malzahn
This event was recorded on Wednesday, April 25th, 2018.

You will learn how to put your program together using all the parts you already have in your bank.

Related Topics: Risk Management/Legal, Executive

Unclaimed Property Compliance for Financial Institutions

Presented by Maggie Young, Michael Unger, and Zach Robbins
This event was recorded on Wednesday, April 25th, 2018.

This webinar will focus on the complex state unclaimed property reporting requirements and the unique challenges facing financial institutions.

Related Topics: Compliance, Risk Management/Legal

Fair Lending - Do Your Lenders Know the Requirements?

Presented by Jack Holzknecht
This event was recorded on Tuesday, April 24th, 2018.

This information packed seminar provides a refresher on the basic concepts of fair lending.

Related Topics: Compliance, Lending

Legal Issues of Checks

Presented by Deborah Crawford
This event was recorded on Thursday, April 19th, 2018.

Learn about many legal aspects of checks, and the compliance issues of Reg CC and BSA. This webinar will serve as the annual training requirement for both these regulations.

Related Topics: Risk Management/Legal, Deposit Accounts, Management/Employee Development

Marketing & Advertising Compliance

Presented by Carl Pry
This event was recorded on Thursday, April 19th, 2018.

As the compliance environment becomes more complex, your marketing department must stay on top of all the rules and regulations. This session can help.

Related Topics: Compliance, Risk Management/Legal

Robbery Prevention & Response

Presented by Carol Dodgen
This event was recorded on Wednesday, April 18th, 2018.

In this session, we will discuss methods of robbery prevention, including policies and physical security, as well as robbery response.

Related Topics: Risk Management/Legal

Flood Insurance Compliance

Presented by Jerod Moyer
This event was recorded on Tuesday, April 17th, 2018.

Join us for a webinar covering the flood insurance compliance HOT SPOTS.

Related Topics: Compliance, Lending, Risk Management/Legal

Writing Effective Email

Presented by Philip Vassallo
This event was recorded on Monday, April 16th, 2018.

Learn how to write and respond to emails efficiently and accurately, get remedies for problematic messages, and leave with guidelines for managing emails.

Related Topics: Computer Skills, Management/Employee Development

Excel Explained: Creating Interactive Spreadsheets

Presented by David Ringstrom
This event was recorded on Friday, April 13th, 2018.

When you attend this live presentation, you’ll learn how to implement multiple techniques to create spreadsheets that are interactive, accurate, and user friendly.

Related Topics: Computer Skills

BSA: CIP and CDD

Presented by Deborah Crawford
This event was recorded on Thursday, April 12th, 2018.

This program will look line-by-line at the regulation and point out avenues of change to explore in 2018.

Related Topics: Risk Management/Legal, BSA

Strategies to Win the War: Capitalizing on Your Competitive Advantages

Presented by David Carlson
This event was recorded on Wednesday, April 11th, 2018.

During this session, we will explore winning strategies to: (1) capitalize on your competitive advantages, (2) expand your market share and (3) monetize your customer or member base.

Related Topics: Executive

Reg E Compliance - Five Best Practices for Handling Disputes

Presented by Susan Costonis
This event was recorded on Wednesday, April 11th, 2018.

Our topic for the webinar will focus on several simple steps to handle Reg E customer disputes and inquiries.

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

How CEOs Can Maintain a Competitive Edge: The Importance of Integrating Stress Testing, Strategic Planning, CECL and M&A

Presented by Adam Mustafa
This event was recorded on Tuesday, April 10th, 2018.

This session will educate attendees about the best way to get ready for CECL that will help them maintain a competitive edge in the marketplace.

Related Topics: Lending

Commercial & Business Lending Basics for Support Personnel

Presented by Richard Hamm
This event was recorded on Monday, April 9th, 2018.

This webinar is designed to take the "mystery" out of the commercial lending process and the confusing terminology often used by lenders.

Related Topics: Lending

Uniform Commercial Code Rules: How to Comply to Attach and Perfect Secured Transactions

Presented by Jeffery Johnson
This event was recorded on Friday, April 6th, 2018.

Learn how to document, close and record secured transactions covered by the Uniform Commercial Code.

Related Topics: Compliance, Lending

Vital Check and Deposit Issues - A Deeper Dive

Presented by Deborah Crawford
This event was recorded on Thursday, April 5th, 2018.

In this webinar, we will continue to delve into common questions and answers that your frontline has about checks and deposits.

Related Topics: Deposit Accounts, Management/Employee Development

Regulatory Pressure on Third Party Management

Presented by Chad Knutson
This event was recorded on Thursday, April 5th, 2018.

We will explore best practices for Vendor Management, Third Party Risk Management, and Customer Risk Management.

Related Topics: Risk Management/Legal

Letters of Credit

Presented by Robin Russell
This event was recorded on Wednesday, April 4th, 2018.

Whether your bank issues letters of credit, accepts letters of credit or takes liens on letter of credit rights, this program is for you.

Related Topics: Lending, Risk Management/Legal

Role of the Information Security Officer

Presented by Susan Orr
This event was recorded on Wednesday, April 4th, 2018.

When it comes to information and cyber security the responsibility falls at several levels including the Board of Directors and Senior Management.

Related Topics: Risk Management/Legal

Right of Rescission - Review and Update

Presented by Jack Holzknecht
This event was recorded on Tuesday, April 3rd, 2018.

This two-hour program explains all of the rescission rules. It provides easy to understand answers to questions. and it provides a system to assure compliance.

Related Topics: Compliance, Lending

Lending To Local Government Units

Presented by Jeffery Johnson
This event was recorded on Tuesday, April 3rd, 2018.

Learn the major credit factors to examine to predict the repayment capability of a municipality or other governmental unit.

Related Topics: Compliance, Lending

The Directors Education Series: Blockchain – Just the Basics

Presented by Photo of Jerry Miller Jerry Miller
This event was recorded on Monday, April 2nd, 2018.

This session will provide a high level overview of what Blockchain is and how it works.

Related Topics: Executive

Annual Regulation Training for the Branch

Presented by Deborah Crawford
This event was recorded on Thursday, March 29th, 2018.

During the webinar, each regulation will spotlight the front line issues and how to handle them.

Related Topics: Compliance, Deposit Accounts

Records Management and Retention

Presented by Carl Pry
This event was recorded on Wednesday, March 28th, 2018.

Records management is the point of convergence of these resources, which is why effective and reliable records management must be part of your Compliance Program.

Related Topics: Compliance, Risk Management/Legal

You're the New Supervisor! Fasten Your Seat Belt!

Presented by Honey Shelton
This event was recorded on Tuesday, March 27th, 2018.

This program will ramp up leadership skills and address critical supervisory issues necessary to become an extraordinary supervisor.

Related Topics: Human Resources, Management/Employee Development

Legal Liabilities when Check Fraud Occurs

Presented by Terri D. Thomas
This event was recorded on Tuesday, March 27th, 2018.

Learn best practices for spotting and stopping fraud losses.

Related Topics: Risk Management/Legal, Deposit Accounts, Management/Employee Development

Creating Effective Anti-Harassment Policies and Process

Presented by Bob Gregg
This event was recorded on Monday, March 26th, 2018.

This presentation covers the necessary ingredients of an effective harassment policy.

Related Topics: Human Resources, Risk Management/Legal

10 Deposit Compliance Hot Spots - Are You Ready?

Presented by Deborah Crawford
This event was recorded on Friday, March 23rd, 2018.

This program is a sweeping review of everything you need to do in the next few months.

Related Topics: BSA, Deposit Accounts

Right of Setoff

Presented by Terri D. Thomas
This event was recorded on Thursday, March 22nd, 2018.

The risks of using the "Right of Setoff" process incorrectly can be costly to your financial institution. Learn how to use this process correctly.

Related Topics: Compliance, Risk Management/Legal

HMDA Three Month Checkup

Presented by David Dickinson
This event was recorded on Wednesday, March 21st, 2018.

What have we learned since the new HMDA rules have been implemented? Where are the “hot spots”? What’s working and what’s not?

Related Topics: Compliance, Lending

CRA Nuts & Bolts - Five Steps to Pass the Exam

Presented by Susan Costonis
This event was recorded on Wednesday, March 21st, 2018.

This webinar will focus on several simple steps to ensure a successful CRA exam outcome.

Related Topics: Compliance

Compliance 101: Rules for Consumer & Mortgage Lenders

Presented by Susan Costonis
This event was recorded on Tuesday, March 20th, 2018.

We’ll review “what’s old, what’s new, and what’s to come”.

Related Topics: Compliance, Lending

Federal Benefit Payments Garnishment Requirements

Presented by Terri D. Thomas
This event was recorded on Tuesday, March 20th, 2018.

The final rule not only supersedes state laws pertaining to how financial institutions process garnishments, but will also apply to state tax levies and warrants.

Related Topics: Compliance, Risk Management/Legal

Residential Construction Lending

Presented by Jeffery Johnson
This event was recorded on Monday, March 19th, 2018.

Many problems can occur during construction that can leave lenders highly exposed unless they are unwritten properly.

Related Topics: Lending

Successful Workout Strategies for Problem Loans

Presented by Linda Larger
This event was recorded on Friday, March 16th, 2018.

This seminar is designed to provide the participant with a disciplined strategy for approaching the loan when it reaches the workout situation.

Related Topics: Lending

Handling Accounts, Checks and IRS Reporting at Death

Presented by Deborah Crawford
This event was recorded on Thursday, March 15th, 2018.

Learn about checks, IRAs, deposit ownership, trusts, UTMA, affidavits of heirship and other complex issues that can occur when a customer dies.

Related Topics: Risk Management/Legal, Deposit Accounts

Cybercrime and the Dark Web

Presented by Chad Knutson
This event was recorded on Thursday, March 15th, 2018.

We will explore the different aspects of the internet, including the surface web, deep web, and dark web.

Related Topics: Computer Skills, Risk Management/Legal

Alert! New SAR and CTR Line by Line

Presented by Deborah Crawford
This event was recorded on Wednesday, March 14th, 2018.

The two sections of this webinar provide a line-by-line look at the forms and your requirements to file. Time lines, identification, RSSDs, and exemptions will all be covered.

Related Topics: Compliance, Risk Management/Legal, BSA

Understanding the New Mortgage Servicing Rules

Presented by Jack Holzknecht
This event was recorded on Wednesday, March 14th, 2018.

The program explains each revision and clarifies what steps institutions must take to assure compliance.

Related Topics: Compliance, Lending

Analyzing Appraisals for Mortgage Decisions

Presented by J.T. Turner
This event was recorded on Tuesday, March 13th, 2018.

This webinar will give you an understanding of reviewing appraisals.

Related Topics: Lending

For Bank Managers, Trainers & RMs: How to Create, Cultivate and Convert More Banking Sales Leads

Presented by Alex Cole
This event was recorded on Monday, March 12th, 2018.

Help your sales team learn how to attract and connect with today's banking clients by attending this live broadcast on Creating, Cultivating and Converting Sales Leads.

Related Topics: Sales

Managing Meetings and Presentations

Presented by Philip Vassallo
This event was recorded on Friday, March 9th, 2018.

This webinar provides a systematic approach to preparing for, leading, presenting during, and following up on meetings.

Related Topics: Auditing, Management/Employee Development

How to Analyze a Start-up Business

Presented by Vin DiCara
This event was recorded on Thursday, March 8th, 2018.

This program will use business plans and the information contained within them to demonstrate to lenders the ways in which they can analyze start-up ventures in order to make better credit decision... More →

Related Topics: Lending

Growing Your HELOC Portfolio

Presented by David Carlson
This event was recorded on Wednesday, March 7th, 2018.

This data-driven session will outline how a complete system of activities can help your financial institution dramatically grow consumer loan volume.

Quarterly Compliance Briefing: Spring 2018

Presented by Carl Pry
This event was recorded on Wednesday, March 7th, 2018.

A quarterly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.

Related Topics: Compliance

Best-Ever Compliance Checklists for Commercial Loans

Presented by Anne Lolley
This event was recorded on Tuesday, March 6th, 2018.

This colorful checklist, patterned after the popular Best-Ever Consumer Checklists, will guide bankers through those traps and ensure compliance.

Related Topics: Compliance, Lending

Commercial Construction Lending

Presented by Richard Hamm
This event was recorded on Monday, March 5th, 2018.

Receive an overview of the key steps involved in effectively administering commercial construction loans.

Related Topics: Lending

Call Report - Lending Schedules for Banks

Presented by Ann Thomas
This event was recorded on Friday, March 2nd, 2018.

This webinar will help you learn the classification priority for reporting loan information correctly.

Related Topics: Reporting

Basic Bankruptcy for Bankers

Presented by Robin Russell
This event was recorded on Thursday, March 1st, 2018.

This webinar will introduce you to the world of bankruptcy.

Related Topics: Lending, Risk Management/Legal

Addressing Threats of Violence

Presented by Bob Gregg
This event was recorded on Thursday, March 1st, 2018.

Learn about legal and practical issues related to workplace violence, including the ADA Direct Threat standards. We'll also address policies and best practices.

Related Topics: Human Resources, Risk Management/Legal

The Directors Education Series: Creating a Culture of Cybersecurity

Presented by Chad Knutson
This event was recorded on Thursday, March 1st, 2018.

This session will explore ways we can create a strong cybersecurity culture that will strengthen your institution against cybersecurity attacks.

Related Topics: Executive

ACH Origination and Same Day Entries

Presented by Kate Cole
This event was recorded on Wednesday, February 28th, 2018.

Join us and learn how to decipher the SEC codes, how the products work and what your warranties are.

Related Topics: Risk Management/Legal

It’s Time for a TRID Check Up

Presented by Jerod Moyer
This event was recorded on Wednesday, February 28th, 2018.

This comprehensive two-hour TRID check-up webinar will translate, in plain English, requirements, interpretations, latest guidance and best practices.

Related Topics: Compliance, Lending, TRID, Compliance

BSA Emerging Issues 2018

Presented by Deborah Crawford
This event was recorded on Tuesday, February 27th, 2018.

2018 brings new and emerging BSA issues to the forefront for examinations.

Related Topics: BSA

Basic Personal and Business Tax Return Analysis

Presented by David Osburn
This event was recorded on Monday, February 26th, 2018.

Attend this proactive seminar to gain an understanding of the often complex and confusing topic of TAXES!

Related Topics: Lending

Dealing with Appraisals: Regulations and Requirements

Presented by Carl Pry
This event was recorded on Friday, February 23rd, 2018.

Learn in-depth details of the appraisal and valuation process, from both the lender and appraiser side of the game.

Related Topics: Compliance, Lending

Vital Check and Deposit Issues - Part I

Presented by Deborah Crawford
This event was recorded on Thursday, February 22nd, 2018.

You will receive the 10 Simple Rules to Handle Checks that can save you worry, litigation and money.

Related Topics: Deposit Accounts, Management/Employee Development

Vital Check and Deposit Issues - Two Part Series

Presented by Deborah Crawford
This event was recorded on Thursday, February 22nd, 2018.

You will receive the 10 Simple Rules to Handle Checks that can save you worry, litigation and money.

Related Topics: Deposit Accounts, Management/Employee Development

Ransomware and Cyber Extortion

Presented by Chad Knutson
This event was recorded on Thursday, February 22nd, 2018.

Join us to recap the statistics related to ransomware and learn how to prepare for this growing threat.

Related Topics: Risk Management/Legal

Open-Ended Lines of Credit - Compliance Issues

Presented by Carl Pry
This event was recorded on Wednesday, February 21st, 2018.

This webinar will focus on the personal/overdraft lines and HELOC requirements.

Related Topics: Compliance, Lending

ACH Rules Update

Presented by Kate Cole
This event was recorded on Wednesday, February 21st, 2018.

Attend this webinar to make sure that you are not only compliant with the ACH Rules, but understand the new opportunities that are available with the changes.

Related Topics: Compliance

Writing an Effective Credit Memorandum

Presented by Jeffery Johnson
This event was recorded on Tuesday, February 20th, 2018.

Learn skills required to write an effective credit memorandum.

Related Topics: Lending

8 Steps to Improve Cross-Selling

Presented by Janice Branch
This event was recorded on Tuesday, February 20th, 2018.

This program will help you with ways to elevate cross-selling results.

Related Topics: Sales, Human Resources

Call Report for Banks - Recent Changes, Highlights, and Pitfalls

Presented by Ann Thomas
This event was recorded on Friday, February 16th, 2018.

The webinar will cover the latest revisions and recently approved changes to the call report.

Related Topics: Compliance, Risk Management/Legal

Mapping Multi-Tiered Business Accounts

Presented by Deborah Crawford
This event was recorded on Thursday, February 15th, 2018.

We will diagram and map out several complicated business structures and learn how to get the proper documentation, resolutions and beneficial ownership in these unique entities.

Related Topics: Lending, BSA

Compliance Rules for Commercial Loans Secured by Real Estate

Presented by Susan Costonis
This event was recorded on Thursday, February 15th, 2018.

Join this webinar to understand the application process and the requirements of applicable regulations in terms that are easy to understand.

Related Topics: Compliance, Lending

Regulation CC - Check Holds

Presented by Deborah Crawford
This event was recorded on Wednesday, February 14th, 2018.

Key questions will be addressed in this informative and easy to follow program for the frontline.

Related Topics: Compliance

Opening New Accounts Part III: Trust and Fiduciary

Presented by Suzie Jones
This event was recorded on Tuesday, February 13th, 2018.

This webinar will delve into the responsibilities of collecting appropriate documentation, providing ownership options, titling accounts correctly, and allowing proper access to Trust, Fiduciary an... More →

Related Topics: Risk Management/Legal, Deposit Accounts

Box Renter Dies, Who Goes Into the Box?

Presented by David P. McGuinn
This event was recorded on Tuesday, February 13th, 2018.

At this workshop you will receive current information about all these issues and an in-depth explanation about how they impact on your financial institution and your safe deposit box renters.

Related Topics: Risk Management/Legal, Safe Deposit

Consumer Real Estate Loans

Presented by Anne Lolley
This event was recorded on Monday, February 12th, 2018.

This webinar will be particularly helpful to bankers wanting to offer consumer real-estate loans for the first time.

Related Topics: Lending

Masterful Time Management

Presented by Philip Vassallo
This event was recorded on Friday, February 9th, 2018.

This webinar will equip you with the tools and tips to getting things done effectively and efficiently, and resolving time-eroding issues as they pop up.

Related Topics: Auditing, Management/Employee Development

Opening New Accounts Part II: Business Accounts

Presented by Suzie Jones
This event was recorded on Thursday, February 8th, 2018.

This two hour webinar examines not only the compliance requirements on business entities available in most states but clearly indentifies who has authority to open and transact on the account.

Related Topics: Risk Management/Legal, Deposit Accounts

FFIEC Information Security Handbook Review

Presented by Chad Knutson
This event was recorded on Thursday, February 8th, 2018.

The FFIEC has completely re-written and significantly changed the Information Security Handbook.

Related Topics: Risk Management/Legal

Loan Documentation: Top 10 Mistakes and How to Avoid Them

Presented by Robin Russell
This event was recorded on Wednesday, February 7th, 2018.

Learn the "right thing to do" and avoid frequent exceptions and mistakes.

Related Topics: Lending

Opening New Accounts Part I: Personal/Consumer Accounts

Presented by Suzie Jones
This event was recorded on Tuesday, February 6th, 2018.

This two-hour workshop focuses on the new account opening procedures and compliance requirements for Personal and Consumer Accounts.

Related Topics: Risk Management/Legal, Deposit Accounts

Opening New Accounts - 3-Part Series

Presented by Suzie Jones
This event was recorded on Tuesday, February 6th, 2018.

This is a three-part series to be held on February 6, 8, and 13th.

Related Topics: Risk Management/Legal, Deposit Accounts

Train Smarter and More Effectively

Presented by Honey Shelton
This event was recorded on Tuesday, February 6th, 2018.

During this program, you will discover how to design training that promotes learner involvement.

Related Topics: Human Resources, Management/Employee Development

CRE Appraisals: Regulations and the Review Process

Presented by Richard Hamm
This event was recorded on Monday, February 5th, 2018.

This session will cover the key issues from the 2010 Interagency Appraisal and Evaluation Guidelines and tips for integrating them into your existing policies.

Related Topics: Lending

Excel Explained: Building Error-Proof Spreadsheets

Presented by David Ringstrom
This event was recorded on Friday, February 2nd, 2018.

In this comprehensive session, Excel expert David Ringstrom, CPA, shares a variety of tricks and techniques you can use to improve the accuracy of your Excel spreadsheets.

Related Topics: Computer Skills

Developing and Organizing an Effective Remote Deposit Capture Program (RDC)

Presented by Susan Orr
This event was recorded on Thursday, February 1st, 2018.

We'll outline the detailed information you should add to your documents and processes to support a thorough due diligence, risk assessment, and annual oversight of your customers.

Related Topics: Risk Management/Legal

What to Do When a Customer Dies

Presented by Terri D. Thomas
This event was recorded on Thursday, February 1st, 2018.

We'll walk you through the complicated process of dealing with a customer's death - both on the deposit side and the loan side.

Related Topics: Risk Management/Legal

The Directors Education Series: FinTech in 2018 and Beyond

Presented by Photo of Jerry Miller Jerry Miller
This event was recorded on Thursday, February 1st, 2018.

This program will provide a high level overview on nine areas of FinTech that many research reports and analysts have cited as top of mind.

Related Topics: Executive

The New 2018 HMDA Rule: Implementation Challenges and Compliance Questions

Presented by Carl Pry
This event was recorded on Wednesday, January 31st, 2018.

We’ll discuss the current state of HMDA in this session and get some of your questions answered.

Related Topics: Compliance, Lending

Dealing with Subpoenas, Summonses, Garnishments, Tax Levies, Etc.

Presented by Terri D. Thomas
This event was recorded on Wednesday, January 31st, 2018.

Learn how to deal effectively with these documents and the parties who serve them upon you.

Related Topics: Risk Management/Legal

Basic Business Entities & Other Commercial Borrowers

Presented by Robin Russell
This event was recorded on Wednesday, January 31st, 2018.

This webinar presents a survey of requirements, characteristics, advantages, disadvantages plus creation and documentation issues for the most frequently used types of business entities.

Related Topics: Lending

Teller Compliance Issues: Reg CC, UCC 3 & 4 and CTRs

Presented by Deborah Crawford
This event was recorded on Tuesday, January 30th, 2018.

This webinar focuses on the legal issues of checks outlined in signature cards under the uniform commercial code and the holds used on transaction accounts under Regulation CC.

Related Topics: Compliance

Top 10 Most Frequent Flood Issues

Presented by Jack Holzknecht
This event was recorded on Tuesday, January 30th, 2018.

This two-hour webinar explains the top ten issues financial institutions face regarding flood insurance.

Related Topics: Compliance, Lending

Smart Social Media

Presented by J.T. Turner
This event was recorded on Thursday, January 25th, 2018.

One simple post can destroy years of building trust and goodwill!

Related Topics: Human Resources, Risk Management/Legal

BSA / AML and OFAC - Continuing Developments

Presented by Carl Pry
This event was recorded on Thursday, January 25th, 2018.

We'll talk about where the risk areas are in these rules, and where examiners are criticizing institutions.

Related Topics: Compliance, BSA

A Business Development Officers Guide to Selling Non-Traditional Financial Products

Presented by Suzie Jones
This event was recorded on Wednesday, January 24th, 2018.

This is a detailed discussion on how to recognize prospects and either sell or refer to your internal expert or correspondent bank/credit union partner.

Related Topics: Sales, Management/Employee Development

Your Teller Cash Drawer - Mastering the Balancing Act

Presented by Janice Branch
This event was recorded on Wednesday, January 24th, 2018.

We'll remind your tellers of the importance of their job while reviewing steps needed to ensure balanced cash drawers.

Related Topics: Management/Employee Development

Improving Employee Performance in Everyday Work Situations & Reviews

Presented by Ross Blake
This event was recorded on Tuesday, January 23rd, 2018.

Learn how to give employees feedback to gain their cooperation to improve performance.

Related Topics: Human Resources, Management/Employee Development

Health Savings Accounts: It’s Time to Pay Attention!!

Presented by Patrice Konarik
This event was recorded on Tuesday, January 23rd, 2018.

This 2 hour extremely informative webinar will give you the information you need to make sure you are setting the accounts up correctly and performing the proper maintenance and reporting.

Related Topics: Risk Management/Legal

Online Deposit Account Opening

Presented by Deborah Crawford
This event was recorded on Thursday, January 18th, 2018.

How to comply with all the new account opening procedures using the online mechanism, and meet examiner expectations and scrutiny.

Related Topics: Compliance, Deposit Accounts